Salina Lam
Malvern East,Australia
Summary
Dynamic and results-driven professional with a strong background in customer service and visual merchandising at Selfridges. Proven ability to adapt and solve problems creatively, enhancing client experiences. Skilled in organisation and product knowledge, with a track record of guiding students in developing compelling fashion portfolios.
Overview
3
3
years of professional experience
Work History
Arts Portfolio Consultant
Crimson Education
01.2020 - 01.2023
- Assisted high school students aged 16 to 18 from Australia, South Africa, and Brazil in developing strong fashion portfolios for further study.
- Guided students in combining fashion knowledge with artistic techniques to create well-structured and visually compelling portfolio pages.
Sales Assistant
Selfridges
London, United Kingdom
03.2022 - 10.2022
- Company Overview: Selfridges is a high-end department store in London.
- Motivated and quick to resolve customer challenges with a culturally aware and inclusive approach.
- Assisted customers with styling advice and sizing to enhance their shopping experience.
- Gained hands-on experience with store standards, visual merchandising and completing end-of-day cash declarations using POS systems.
- Selfridges is a high-end department store in London.
Operations Coordinator
Galerie Quynh
Ho Chi Minh, Vietnam
04.2020 - 10.2020
- Update gallery archives and support the deinstallation and installation of artworks between exhibitions.
- Translated exhibition texts and curatorial notes from Vietnamese to English.
- Served as a front-of-house staff, welcoming and assisting visitors at the reception desk.
- Assisted Gallery Manager with administration, logistics.
Education
Master of Teaching - Early Childhood
Deakin University
Burwood, VIC03.2025
BA (Hons) - Textile Design
Chelsea College of Arts – University of Arts London
London, UK01.2022
International Preparation for Fashion - Certificate in Higher Education
London College of Fashion – University of Arts London
01.2019
Skills
- Adaptability
- Attention to detail
- Creativity
- Customer service
- Initiative
- Organisation
- Problem solving
- Product knowledge
- Teamwork
- Visual merchandising
Languages
- Vietnamese, Native
- English, Professional
Personal Information
Visa Status: Student visa 500
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Timeline
Sales Assistant
Selfridges
03.2022 - 10.2022
Operations Coordinator
Galerie Quynh
04.2020 - 10.2020
Arts Portfolio Consultant
Crimson Education
01.2020 - 01.2023
Master of Teaching - Early Childhood
Deakin University
BA (Hons) - Textile Design
Chelsea College of Arts – University of Arts London
International Preparation for Fashion - Certificate in Higher Education
London College of Fashion – University of Arts London