Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Salina Sriuam

Saint Ives,NSW

Summary


I am an energetic and fast-learning professional with extensive experience in hospitality and aged care. I possess a passion for culinary arts and customer service, consistently striving to deliver high-quality experiences in all roles I undertake. Currently employed as a waiter at Charmed Thai, I manage customer interactions both in-person and via phone, ensuring seamless and enjoyable dining experiences.


Throughout my tenure at Charmed Thai, I have demonstrated a proven ability to enhance guest satisfaction by fostering warm customer relationships, maintaining exceptional cleanliness, and adhering to stringent food safety and service quality standards. My adaptability and teamwork have been integral to efficient restaurant operations and the creation of positive dining environments. I am committed to using my expertise in kitchen management and customer service to make a meaningful contribution to any team or organization I work with.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Waiter
09.2023 - Current

Charmed by Hanuman Thai| Waiter All-Rounder

St Ives & Gordon, Australia | September 2023 – Present


• Take and manage orders both by phone and in the restaurant.

• Provide excellent customer service and handle inquiries.

• Assist with seating arrangements and front-of-house tasks.

• Ensure a pleasant dining experience for guests.

  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.


Nacks Thai Kitchen | All-Rounder

June 2016 – 2023 | Hagfors, Sweden


• Prepared ingredients for various dishes and managed kitchen equipment.

• Ensured cleanliness and hygiene in the kitchen by sanitizing utensils and cooking tools.

• Managed the cash register and handled customer payments.

• Greeted and seated customers, ensuring they had a pleasant dining experience.

• Took orders, answered inquiries, and provided excellent customer service.

Education

Graduate Diploma - Nursing Assistance

Älvstranden Bildningscentrum
Sweden
08.2016

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting
  • Food safety awareness
  • Attention to Detail
  • Adaptable and Flexible
  • Cleaning and sanitizing
  • Teamwork and Collaboration
  • Food Safety Standards
  • Menu Recommendations
  • Food and Beverage Service
  • Food Running
  • Cool Under Pressure
  • Warm and Friendly

Languages

Swedish
Native or Bilingual
Thai
Native or Bilingual
English
Full Professional

Timeline

Restaurant Waiter

Waiter
09.2023 - Current

Graduate Diploma - Nursing Assistance

Älvstranden Bildningscentrum
Salina Sriuam