Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Attributes
Certification
References
Timeline
Generic

SALINRAT SAWANGPHAKDEE

Summary

Highly adaptable and hardworking individual with a versatile skill set suitable for diverse roles. Demonstrates strong teamwork abilities, excels under pressure, and quickly adapts to new responsibilities. Recognised as an independent self-starter ready to take on challenges to successfully complete assigned tasks while ensuring optimum productivity in the workplace. Committed to leveraging experience and skills to contribute positively to the team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waiter, Kitchen Hand and Cashier

Ma's Thai Restaurant
07.2022 - 01.2024
  • Demonstrated strong teamwork skills by effectively collaborating with kitchen staff, especially during busy periods
  • Efficiently multitasked by managing tables simultaneously during peak hours, ensuring seamless customer service
  • Handled incoming phone calls, taking reservations, and processing to-go orders with professionalism
  • Completed opening and closing duties, including restocking supplies, maintaining cleanliness in work areas, and preparing the dining room for the next day's operations.

Barista/Front Counter Crew Member

Macdonals
03.2021 - 10.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Collaborated with other areas to provide quality, seamless customer service.
  • Delivered efficient and courteous service to customers, addressing their inquiries and needs.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Met customer service goals and exceeded customer expectations.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.

Front Desk Receptionist

Kings Park Medical Centre
02.2022 - 09.2022
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Education

High School Diploma -

Copperfield College - Delahey Senior Campus
Delahey, VIC
12.2023

Skills

  • Customer Service
  • Multi-Tasking
  • Attention to Detail
  • Communication
  • Adaptability and Reliability
  • Conflict Resolution
  • Collaboration
  • Teamwork
  • Time Management
  • Occupational Health & Safety
  • Computer Proficiency
  • Work Ethics

Accomplishments

    Certificate of Recognition 2023

    Certificate of Completion 2023

Languages

Thai (Fluent)
Native or Bilingual
English
Native or Bilingual
Laos
Native or Bilingual

Attributes

  • Proficient in working collaboratively with colleagues, demonstrating strong teamwork skills to achieve goals.
  • Efficiently managed multiple tasks during high-pressure situations to maintain productivity and quality service.
  • Quickly adapted to new roles and responsibilities, thriving in dynamic work environments.
  • Possesses effective communication skills with the ability to address customer inquiries and handle reservations.
  • Skilled in using various computer applications and software, contributing to efficient operations and transactions.

Certification

First AID Certificate

Certificate of Completion 2023


References

References available upon request.

Timeline

Waiter, Kitchen Hand and Cashier

Ma's Thai Restaurant
07.2022 - 01.2024

Front Desk Receptionist

Kings Park Medical Centre
02.2022 - 09.2022

Barista/Front Counter Crew Member

Macdonals
03.2021 - 10.2023

High School Diploma -

Copperfield College - Delahey Senior Campus

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SALINRAT SAWANGPHAKDEE