Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salli Stringer

Mount Eliza,VIC

Summary

Highly organized and systematic professional with more than 10 years experience applying multitasking skills to complete daily duties. Diversely qualified, exercising knowledge of generally accepted book keeping practices, including reconciliations and reporting. Hands-on experience answering phone calls, scheduling appointments and liaising with clients. Friendly and organized individual possessing strong communicative skills paired with outstanding time management abilities who is committed to providing outstanding service.

Overview

25
25
years of professional experience

Work History

Operations Manager

Peninsula Retreats & Experiences
Mornington Peninsula , VIC
05.2023 - Current
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Coordinated and monitored booking calendars across various platforms.
  • Processed payroll, calculated wages, and prepared paychecks accordingly.
  • Established effective relationships with vendors to negotiate pricing and prepare their properties for rental.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Assessed rental applications and approved or denied prospective tenants.
  • Managed all maintenance requests from tenants in a timely manner.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.

Adminstration Manager

Cable Guy Electrical Services Pty Ltd
Somerville, Vic
05.2021 - Current
  • Oversee financial management, budget management, accounting and payroll activities.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Monitor office inventory to maintain supply levels.
  • Reconciled bank statements and prepared and entered standard journal entries for month-end close.
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Coordinated timely payments from vendors, clients and account holders.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Coordinated appointments, meetings and conferences.
  • Tracked and analyzed expenditures to deliver budgets and financial reports.

Operations Manager

Beach House Rentals
Sorrento, VIC
12.2018 - 05.2021
  • Answered inbound sales calls and reached out to potential customers to answer questions and set appointments.
  • Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
  • Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
  • Provided clients with brochures, guides and maps to assist with trip preparation.
  • Directed day-to-day operations by implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Analyzed client reviews and feedback to locate process weaknesses and provide better trip experiences.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Office Administrator

Harcourts Central
Frankston, VIC
03.2017 - 11.2018
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Prepared payroll documents and maintained databases for financial offices.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Onboarded new employees in time reporting and payroll systems.
  • Reconciled bank statements and prepared and entered standard journal entries for month-end close.
  • Audited, reviewed and compiled payroll reports, records and related summaries.
  • Compiled financial, accounting and auditing reports to calculate profits and losses.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.

Office Administrator

Cable Guy (Aust) Pty Ltd
Mount Eliza, VIC
08.2009 - 10.2017
  • Processed financial documents, contracts, expense reports and invoices.
  • Implementing policies and standard operating procedures to manage quality, customer service and logistics.
  • Oversee financial management, budget management, accounting and payroll activities.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Accounts payable and receivable, customer correspondence and data communications.
  • Monitor office inventory to maintain supply levels.
  • Replenished office supplies, placing new orders to maintain inventory.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Property Manager - Trust Account Administrator

Buy Property Direct / Brewsters
Carrum Downs, Vic
03.2012 - 09.2017
  • Trust Account Reconciliation for auditing purposes.
  • Prepared and updated vendor files, tax documents and insurance information.
  • Paid vendors and trades verifying accounts and payment totals.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Reconciled bank records and statements.
  • Assisted with month-end and year-end closings to support accounting system accuracy.
  • Followed company's strict rules and procedures to maintain data integrity and confidentiality.
  • Identified account issues, communicated to account holders and quickly resolved problems.

Office Administrator

Harcourts Rosebud
Rosebud, VIC
01.2006 - 07.2009
  • Trust Account Reconciliation for auditing purposes.
  • Prepared and updated vendor files, tax documents and insurance information.
  • Paid vendors and verified accounts and payment totals.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
  • Reconciled bank records and statements by verifying entries.
  • Assisted with month-end and year-end closings to support accounting system accuracy.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Followed company's strict rules and procedures to maintain data integrity and confidentiality.
  • Identified account issues, communicated to account holders and quickly resolved problems.

Various Positions

HarcourtsHarcourtsAdminstrationMPRE Franchise Pty Ltd
Frankston, VIC
01.2000 - 08.2005
  • Worked in a range of different positions from reception through to trust accounting/office management and personal assistant to the directors.

Education

Estate Agents License

Certificate IV in Real Estate Practice
Victoria
12.2005

Year 7-12

Toorak College
Mount Eliza
11.1992

Skills

  • Organization and Efficiency
  • Courteous and Professional
  • Recordkeeping and Bookkeeping
  • Records and Database Management
  • Vendor/Client Relations
  • Operational and Financial Reporting
  • Employee Management
  • Time Management
  • Company Representation
  • Appointment Scheduling
  • Computer Proficiency
  • Microsoft Office Suite
  • Customer Service
  • Excellent Verbal and Written Communication
  • Reliable and Punctual

Timeline

Operations Manager

Peninsula Retreats & Experiences
05.2023 - Current

Adminstration Manager

Cable Guy Electrical Services Pty Ltd
05.2021 - Current

Operations Manager

Beach House Rentals
12.2018 - 05.2021

Office Administrator

Harcourts Central
03.2017 - 11.2018

Property Manager - Trust Account Administrator

Buy Property Direct / Brewsters
03.2012 - 09.2017

Office Administrator

Cable Guy (Aust) Pty Ltd
08.2009 - 10.2017

Office Administrator

Harcourts Rosebud
01.2006 - 07.2009

Various Positions

HarcourtsHarcourtsAdminstrationMPRE Franchise Pty Ltd
01.2000 - 08.2005

Estate Agents License

Certificate IV in Real Estate Practice

Year 7-12

Toorak College

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Salli Stringer