Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Work Availability
Quote
Timeline
Hi, I’m

Sally-Ann Garrett

Admin officer/ Entrepeneur
Busselton,WA
Sally-Ann Garrett

Summary

I am a seasoned manager with over 35 years of experience, holding a recent Level 4 Marketing and Communication Certificate. My expertise centres on revitalizing organizations, establishing clear workflow processes, and optimizing operations for efficiency. I possess strong competencies in project management, communication, and leadership.

My track record demonstrates my ability to handle diverse tasks and competing priorities effectively. Throughout my career, I've consistently driven improvements in quality, productivity, and service in retail, the cleaning industry, as a business owner, and during my recent year and a half in local government.

This experience and skill set position me as a versatile employee ready to make a substantial contribution to your team. My commitment to environmental conservation and waste reduction aligns seamlessly with the goals of any eco-conscious organization. I look forward to enhancing productivity and fostering growth with your organization.

Overview

6
years of professional experience
4
years of post-secondary education

Work History

Shire Of Capel

Waste Admin Officer
06.2023 - Current

Job overview

  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Created, prepared, and delivered reports to various departments.
  • Managed files and records for the waste area and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for the Shire of Capel database.
  • Set priorities and problem-solve workflow issues to maintain rapport with customers and managers.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Analyzed data related to administrative costs and spending trends to prepare reports for WALGA.
  • Prepared 2 reports to assist business leaders with key decision-making and strategic operational planning.
  • Scheduled office meetings and client appointments for staff teams.
  • I created and maintained databases to track and record customer data and created POs from quotes for finance.
  • Developed 2 strategies to streamline and improve office procedures.
  • Developed and updated 5 spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Drafted correspondence and other documents for managers and department heads in the company's voice.

Shire Of Capel

Waste Educator
07.2022 - 06.2023

Job overview

  • Built relationships and communicated with teachers to provide the best learning environment for children.
  • I met regularly with a team of other local government waste educators to discuss best practices and develop innovative teaching strategies.
  • Utilized innovative teaching strategies to effectively engage students in learning.
  • Collaborated with administrators to develop school-wide initiatives to promote waste knowledge.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Prepared quizzes, tests, and examinations to gauge how well students were learning.
  • I wrote and distributed new social media content for Shire Of Capel on Waste education every week.
  • Proofread and edit materials prepared by staff to check and correct spelling, grammar, and brand style each week for Friday Flyer.
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Developed a FOGO campaign to increase public awareness of waste and engage residents to discontinue contamination.
  • I built strong relationships with media outlets and communications professionals to expand my personal network.
  • Generated reports to support the development and implementation of marketing plans.
  • Created and distributed surveys for data collection and analysis.
  • Tracked key performance indicators to measure the success of campaigns.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • developed data visualization dashboards to make complex data more accessible to stakeholders.

Sally

Owner/Operator
11.2018 - Current

Job overview

  • Confidentiality agreements and proposals to secure small commercial cleaning contracts.
  • I led screening, hiring, and staff scheduling to maintain compliance with my goals.
  • Monitored staff performance, provided quarterly performance reviews to give feedback on work performance, and planned and facilitated workplace training.
  • Capitalized on social media platforms such as Facebook, Instagram, LinkedIn, and Twitter to increase public awareness of our eco-friendly cleaning services.
  • I use the Canva graphic design app for my marketing to create print and online advertisements to bring in new customers.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Prepared bank deposits, reconciled and handled all business sales through Xero accounting software, and analyzed financial reports to improve bottom line profits.
  • Consulted with customers through regular survey feedback to assess needs and propose optimal solutions to any new needs.
  • Maintained accurate records of all absences and disciplinary actions.
  • Developed exceptional time management, relationship-building, and organizational skills from working in busy work environments.
  • Upheld safe and efficient handling and disposal of environmental waste
  • Trained employees on ecologically-sound and sustainable operational procedures
  • I worked within applicable standards, policies and regulatory guidelines to promote safe working environment

Super Retail Group

Store Manager
09.2017 - 09.2018

Job overview

  • Highly motivated team culture manager, providing support and training in managing stress in busy workplaces and confidential support with issues affecting workplace productivity
  • Chief team safety instructor: driving safe use of all equipment and chemicals
  • Accurate sales forecasting and wage budgeting, hitting all KPIs for 2017 and 2018
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platforms for all to voice concerns.
  • I oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Completed daily paperwork and computerized entry of sales data as established by management.

Education

ABS Institute
Western Australia

Certificate IV from Marketing And Communication
06.2023

University Overview

Australian Institute of Holistic Medicine
Jandakot

Certificate of Competency from Naturopathic Medicine
02.1996 - 02.2000

University Overview

  • I completed a 4-year study in Herbal medicine, Meditation, Anatomy physiology, aromatherapy massage and Alternate therapies

AIHM
Jandakot

Certificate from Certificate in Meditation Teaching
10.2000

University Overview

AIHM
Jandakot

Certificate from Certificate in Aromatherapy Massage
10.2000

University Overview

Skills

  • Customer queries and support
  • Meeting Support
  • Workflow Planning
  • Account Reconciliation
  • Proposal Writing
  • Policy and Procedure Modification
  • File and Data Retrieval Systems
  • Event Coordination
  • Project Implementation
  • Social Media Platforms
  • Social Media Best Practices
  • Social Media Content Creation

Additional Information

Additional Information


  • REFERENCES
  • Danielle Paull - Shire of Capel. 97270222
  • Anel Snyman- Farm Manager, True Blue Turf 0450 029 912
Availability
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Quote

I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison

Timeline

Waste Admin Officer
Shire Of Capel
06.2023 - Current
Waste Educator
Shire Of Capel
07.2022 - 06.2023
Owner/Operator
Sally
11.2018 - Current
Store Manager
Super Retail Group
09.2017 - 09.2018
Australian Institute of Holistic Medicine
Certificate of Competency from Naturopathic Medicine
02.1996 - 02.2000
ABS Institute
Certificate IV from Marketing And Communication
AIHM
Certificate from Certificate in Meditation Teaching
AIHM
Certificate from Certificate in Aromatherapy Massage
Sally-Ann GarrettAdmin officer/ Entrepeneur