Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sally-Anne Radcliffe

Bungendore,NSW

Summary

Hard-working individual with over 7 years experience as an Enrolments Officer in an education setting. Highly organised and dependable with high level interpersonal and communication skills. Equipped with strong problem-solving abilities & a willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.

Overview

24
24
years of professional experience

Work History

Head of Enrolments

Brindabella Christian College
03.2016 - Current

* Coordinate, monitor and track enrolment enquiries for Domestic & International students including, initial pre-enrolment discussions and College Tours

*Process and administer enrolments, including application management, interview coordination and maintenance of all details within the College's school management systems.

*Engage with parents to facilitate a smooth transition into the College.

*Maintain student records ensuring hard copy and electronic information is accurate and consistent within the Student Management System.

*Ensure relevant personnel are kept informed of all students commencing or withdrawing from the College

*Upload all incoming and departing students to the Education Departments Student Movement Register

*Coordinate with the Marketing Manager and Head of Community Engagement for key events for current and prospective parents, specifically Open Day's and College Tours.

*Prepare and Process statistical data for reporting as required

*Prepare and submit all government statistical returns and regulatory surveys as required

Travel Consultant

Travelscene
01.2003 - 02.2006
  • Organised trips for individual, family and business travellers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.

Customer Service Representative

Greyhound Australia
01.2001 - 01.2003

*Assisted with customer enquiries

*Processed ticket sales both over the counter and telephone

*Managed passenger manifests

*Despatch of coaches

*Reconciliation of daily sales

Education

Year 10 Certificate -

Brindabella Christian College
Lyneham, ACT
12-1997

Skills

    *High level interpersonal and communication skills

    *Ability to work independently, and as a team member

    *A commitment to genuine, quality service, customer care and effective customer liaison

    *A professional, motivated, enthusiastic, and positive 'can do' attitude

    *Professional and positive approach whilst maintaining a high level of confidentiality

    *Sound knowledge of the Microsoft suite

    *Ability to work and organise, time manage and multitask in a fast-paced , high-pressure environment

    *Sound ability to gather and prepare data, and analyse statistics

    High level administrative, customer service-based skills

Interests

*Spending time with family

*Sport

*Travel

*Camping

Timeline

Head of Enrolments

Brindabella Christian College
03.2016 - Current

Travel Consultant

Travelscene
01.2003 - 02.2006

Customer Service Representative

Greyhound Australia
01.2001 - 01.2003

Year 10 Certificate -

Brindabella Christian College
Sally-Anne Radcliffe