Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Business ,
Grill'd Albury
07.2022 - 08.2023
Supervised and motivated 40-person team to maintain job timelines and productivity.
Standardized employee training and improved worker knowledge.
Designed modern employee recognition program which boosted productivity and improved morale.
Managed inventory and ordered merchandise to guarantee appropriate stock levels.
Developed strategic plans and increased production, productivity and customer service.
Assistant Business Manager
Grill'd Canberra Centre
10.2021 - 06.2022
Supervised and motivated 30-40 -person team to maintain job timelines and productivity.
Managed inventory and ordered merchandise to guarantee appropriate stock levels.
Chaired weekly meetings with executive leadership to identify opportunities for improvement.
Oversaw hiring activities by leading recruiting, selection and employee relations.
Communicated with customers and vendors positively with particular attention to problem resolution.
Assistant Business Manager
Grill'd Belconnen
06.2021 - 10.2021
Supervised and motivated 40-person team to maintain job timelines and productivity.
Designed modern employee recognition program which boosted productivity and improved morale.
Managed inventory and ordered merchandise to guarantee appropriate stock levels.
Developed strategic plans and increased production, productivity and customer service.
Communicated with customers and vendors positively with particular attention to problem resolution.
Team Leader
Grill'd Belconnen
08.2020 - 06.2021
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
High School Diploma -
Hawker College
Hawker, ACT
12.2019
Skills
Business Goals
Business Improvement
Business Logic
Customer Relationship Management
Staff Development
Talent Recruitment and Development
Money Handling
Hiring and Training
Team Motivation
Certification
Certificate III in Hospitality, SRAA - November 2019
Certificate IV in Leadership and Management, ITFE - November 2021