Sally Barbar
VIC,Australia
Summary
Professional with experience in dental industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.
Overview
11
11
years of professional experience
Work History
Retail Worker
Saccas Fine Food Deli/register
01.2014 - 05.2019
- Assisting customers
- Price tagging
- Money Handling
- Insuring everything OHS standards
- Follow cleaning procedure at the end of the night
- Stocking shelves
- Completed all point of sale opening and closing procedures
- Set new suppliers up in the system
- Welcomed customers into the store and helped them locate items
- Stacked products as required, removing empty pallets and rotating stock
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Dental Assistant & Receptionist
Choice Dental
08.2019 - 06.2022
- Answering incoming calls
- Chair side assist for multiple dentists doing a variety of general dentistry and orthodontics
- Daily cleaning checklist
- Attending to front office duties
- Answering high amount of call
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- D4W experience
- Able to do accounts independently
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Dental receptionist
Tooth Heaven
03.2023 - Current
- Answering incoming calls and booking appointments
- Chair side assist for multiple dentists doing a variety of general dentistry and orthodontics
- Attending to front office duties
- Answering high amount of calls
- D4W experience
- Able to do accounts independently
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
Education
Certificate III - Children Services
01.2016
Year 12 - undefined
Paisley Secondary College
Certificate III - Accounts Administration
01.2020
Certificate 3 - Business Administration
01.2020
Skills
- Ability to multitask
- Time management
- Highly organised
- Scheduling
- Customer service
- Understanding Confidentiality Laws
- Patient safety
- Phone and email etiquette
- Appointment scheduling
- Organization skills
Timeline
Dental receptionist
Tooth Heaven
03.2023 - Current
Dental Assistant & Receptionist
Choice Dental
08.2019 - 06.2022
Retail Worker
Saccas Fine Food Deli/register
01.2014 - 05.2019
Year 12 - undefined
Paisley Secondary College
Certificate III - Accounts Administration
Certificate 3 - Business Administration
Certificate III - Children Services
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