I am a real team player committed to high levels of job performance.
I greet every customer with a big smile and a friendly greeting to improve shopping experience.
I am reliable and upbeat successful at promoting customer loyalty and satisfaction
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Successfully manages multiple priorities with a positive attitude
Hardworking and passionate job seeker with strong organizational skills eager to learn new thing with the ability to adapt
Overview
5
5
years of professional experience
Work History
Grocery Team Member
Coles Supermarket
03.2020 - Current
Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
Greet Customers with a friendly smile and provide quality service.
Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
Retrieved items for customers and verified prices.
Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
Communicated with customers and staff politely and professionally to uphold store standards.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Operated cash register to accurately process and record customer payments.
Addressed customer complaints and concerns, providing mutually beneficial solutions.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Collected shopping carts from parking lot and returned to stand to keep lot organized.
Basketball Umpire
Busselton Basketball Association
10.2018 - 02.2019
Instructed players and coaches on basketball game rules.
Handled high-stress situations using superior calming techniques with basketball fans.
Identified player infractions and determined appropriate penalties.
Worked at competitive athletic basketball games, tournaments and special sporting events.
Maintained standardized expectations of fairness concerning penalties and acts not adhering to required sportsmanship.
Communicated with fans, coaches, players, and other umpires.
Provided safe playing environment for players by monitoring activity.
Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
Explained and taught regulations and rules to players and coaches.
Educated athletes, coaches and fellow officials about game rules and regulations.
Trained and mentored new referees and other sports officials.
Education
High School Diploma -
St Mary Mackillop College
West Busselton, WA
10.2022
Skills
Mentoring
Monthly Inventory
Effective Customer Communication
Excellent Communication
Merchandising Produce
Maintaining Clean Work Areas
Microsoft Office
Team Contribution
Presentation Skills
Fixing Displays
Credit and Debt Card Processing
Assignment Delegating
Accurate Cash Handling
Teamwork and Collaboration
Accomplishments
In 2017 I was accepted into the WA Basketball State Team and travelled to Melbourne to play in a Tournament where I achieved player of the Match.
When I was 10 I went through a major Heart surgery which was creating grief to my everyday life, after my surgery I found it difficult to walk again. Luckily, I found my feet a whole month after my surgery.
Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
Hobbies
Day to Day life in Busselton as you know can be a little bit dull. But personally I like to see the good and love in all things and find the simple pleasures of drawing, playing basketball and hanging with my friends