Summary
Overview
Work History
Education
Skills
Timeline
Generic
SALLY EASTMAN

SALLY EASTMAN

Summary

Professional with a strong background in support services, ensuring efficient operations and excellent client satisfaction. Skilled in problem-solving, communication, and resource management, consistently driving team collaboration and achieving objectives. Adaptable and reliable in dynamic environments, well-versed in administrative tasks, technical troubleshooting, and customer service.

Overview

6
6
years of professional experience

Work History

Support Officer

Curtin University
01.2024 - Current
  • Facilitate faculty learning & teaching administration, ensuring compliance with university policies and adherence to critical dates and deadlines
  • Assist in the development and implementation of courses and units, aligning with academic standards and institutional guidelines
  • Address student inquiries and ensure equitable access to course materials, promoting inclusivity and adherence to accessibility policies
  • Execute administrative processes relating to learning & teaching
  • Provide guidance to academic staff on the effective use of learning management systems (LMS)
  • Monitor unit budgeting and fund management, ensuring fiscal responsibility in accordance with university financial policies
  • Offer personal support to Unit Coordinators in the management of Common Core undergraduate units, ensuring compliance with curriculum standards and institutional objectives
  • Collaborate with university teams, including Student Wellbeing, Curtin Connect and Safer Communities, to provide comprehensive student support in line with the institutional policies on well-being and safety
  • Maintain and educate Unit Coordinators on University software including Blackboard, CRM, HR Reporting, Enterprise Activity Adjuster and StudentOne

Practice Manager

Dental Circle
01.2019 - 01.2024
  • Developed, implemented and managed all strategic operations for the practice.
  • Managed all human resource responsibilities including staff recruitment/termination, contracts, training, and rostering.
  • Maintained strong relationships with internal and external business stakeholders including patients, specialists, owners, lease (Hawaiians Group) and suppliers.
  • Oversaw all medical compliance and maintenance with appropriate radiological bodies and equipment companies
  • Executed a successful, two-year, full accreditation medical audit.
  • Managed a team of 10+ including surgeons, doctors, and staff.
  • Project managed a complete fit out of new dental room.
  • Undertook responsibility for all medical functions of the practice including laboratory logistics, stock control & budgeting, hazardous waste management, equipment servicing and all software management.
  • Assisted surgeons with implant surgery and ongoing treatment planning & coordination.
  • Performed all reception and associated customer relation duties.
  • Undertook data entry (MYOB) including EOM reporting, invoicing and statements, supplier invoicing, inventory control, banking and client reminders.
  • Managed all procurement areas including clinic stock and equipment purchasing.
  • Performed all administrative duties including data entry across multiple platforms, scheduling, patient follow up, referrals, accounts payable/receivable, customer enquiries, staff training and OHS management.
  • Maintained all social media and marketing management including the design and execution of the website, sports stadium signage, stationary and brochures.
  • Maintained all administrative payment procedures across multiple Government organisations.
  • Extremely high paced environment.
  • Internal and external stakeholder relationship management.
  • Gained business acumen & financial knowledge.
  • Stock & inventory budgeting and control.

Education

Double Major Bachelor's Degree - Commerce

Curtin University

ATAR Graduate -

All Saints' College

Skills

  • Advanced Microsoft Suite user
  • Average Typing Proficiency: 95 Words Per Minute
  • Computer/software literate
  • Leadership Experience
  • Internal and external stakeholder relationship management
  • Business acumen & financial knowledge
  • Stock & inventory budgeting and control
  • Budget management
  • Operational support
  • Training and mentoring
  • Conflict management

Timeline

Support Officer

Curtin University
01.2024 - Current

Practice Manager

Dental Circle
01.2019 - 01.2024

ATAR Graduate -

All Saints' College

Double Major Bachelor's Degree - Commerce

Curtin University

Similar Profiles

CREATE PROFILE
SALLY EASTMAN