Sally Ellick
Hunterview,Australia
Summary
Dedicated and highly organized administrative professional with extensive experience in education, office management, and customer service. Seeking a School Administrative Officer role to leverage strong organizational, communication, and administrative skills in supporting effective daily operations while contributing to the institution's mission and values. Proactive, dependable, and adaptable, consistently delivering high-quality support and fostering positive relationships within the school environment. Additionally, an experienced Administrative Clerk with a solid background in healthcare administration, recognized for efficiently managing patient records and enhancing office workflow through exceptional communication and organizational abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Health Clerk
SERCO – Defence Health
02.2019 - Current
- Maintained confidential patient records and databases.
- Managed medical correspondence.
- Coordinated appointment scheduling and maintained efficient patient flow within the clinic.
- Trained new staff on operational procedures and electronic health record systems.
- Provided front-office reception and administrative support.
- Handled phone, email, and mail communications professionally.
- Ensured data accuracy and privacy.
- Liaised between patients, doctors, and staff to ensure efficient service.
Sales Assistant
PROUDS JEWELLERS
06.2018 - 01.2019
- Delivered excellent customer service and maintained product knowledge.
- Processed sales and EFTPOS transactions accurately.
- Supported team goals and achieved sales targets.
- Performed administrative duties, stock control, and merchandising.
- Assisted customers in selecting jewellery, enhancing product knowledge and customer satisfaction.
- Processed sales transactions accurately, ensuring efficient checkout experience for clients.
Sales Assistant
MOUNTAIN DESIGNS
08.2017 - 02.2018
- Provided professional service and communication to customers.
- Managed daily store operations including banking and stock management.
- Handled administrative correspondence and scheduling.
- Assisted with promotions and visual merchandising.
- Organized merchandise displays to highlight promotional items and boost sales visibility.
- Collaborated with team members to achieve sales targets and maintain store performance.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
Teacher & Nominated Supervisor
YERONGA VILLAGE CHILDCARE
04.2014 - 06.2017
- Managed daily operations and administrative functions.
- Maintained compliance and child safety documentation.
- Developed and implemented educational programs.
- Supported collaborative communication with staff and families.
- (Earlier positions available upon request.)
Education
Certificate IV - Business Administration
TAFE NSW
Singleton, NSW01.2018
Graduate Diploma - Early Childhood Education
Griffith University
Brisbane, QLD01.2011
Bachelor of Business Management - Leisure & Recreation Management
University of Queensland
Brisbane, QLD01.2005
Skills
- Administration & Office Management
- Office organisation and administration
- Records and database management (student and staff files)
- Reception, correspondence, and email management
- Meeting coordination and event support
- Timetabling, scheduling, and diary management
- Filing systems, data entry, and reporting
- Risk management and compliance documentation
- Technical Skills
- Microsoft Word, Excel, PowerPoint, Outlook
- Adobe Acrobat, Dropbox, Skype, Picasa
- Experience with record and information management systems
- Patient record management
- Appointment scheduling
- Medical correspondence handling
- Front-office reception
- Administrative support
- Teamwork orientation
- Telephone etiquette
- Team collaboration skills
- Professionalism and ethics
- Customer service
- Electronic health records
Certification
- Full Teacher Registration (2012–2018)
- CPR (2024)
- Asthma & Anaphylaxis Certificate (2024)
- Child Protection Training
- Working with Children Check
Career Highlights
- High-level administrative support and record management at SERCO Defence Health, ensuring accuracy, confidentiality, and compliance.
- Over 10 years’ combined experience in education, administration, and customer service.
- Recognised for strong interpersonal and communication skills, building positive relationships with students, families, and colleagues.
- Managed busy offices and classrooms, demonstrating initiative, multitasking, and exceptional organisational ability.
Personal Attributes
- Committed to Catholic values of respect, compassion, and service
- Excellent written and verbal communication
- Highly organised with attention to detail
- Reliable, accountable, and self-motivated
- Maintains confidentiality and professionalism
- Effective team collaborator with independent work capacity
- Positive, adaptable, and solutions-focused
Timeline
Health Clerk
SERCO – Defence Health
02.2019 - Current
Sales Assistant
PROUDS JEWELLERS
06.2018 - 01.2019
Sales Assistant
MOUNTAIN DESIGNS
08.2017 - 02.2018
Teacher & Nominated Supervisor
YERONGA VILLAGE CHILDCARE
04.2014 - 06.2017
Certificate IV - Business Administration
TAFE NSW
Graduate Diploma - Early Childhood Education
Griffith University
Bachelor of Business Management - Leisure & Recreation Management
University of Queensland