Proactive with extensive experience in property management, conflict resolution, and daily operations oversight. Strong communication, organizational, and customer service skills, bringing effective problem-solving, efficient management and administrative skills to any role.
Overview
11
11
years of professional experience
Work History
Asset Manager
Burke & Smyth Real Estate
01.2022 - Current
Building and maintaining relationships with stakeholders, tenants and tradespeople.
Conflict resolution between stakeholders and tenants.
Overseeing routine and urgent maintenance and ensuring work is complete in a timely and professional manner.
Preparing leases and relative documents for new tenancies.
Maintaining property files and records, ensuring all documentation is up-to-date and compliant with the NSW legislation.
Conducting regular inspections on property, to ensure they are being maintained by the tenant and owner and are complaint with legislation, and not posing any health or safety risks to tenants.
Managing daily operations of 240 residential properties, ensuring all are well-maintained and fully occupied.
Invoicing and entering data
Handling breaches of the lease agreement and preparing documentation, serving warnings and notices, attending NCAT on behalf of stakeholders if necessary
Rent collection and monitoring of payments, ensuring rent and invoices are paid on time, and taking appropriate action if necessary.
Handling the marketing and advertising of the properties in my portfolio, to reduce vacancy periods.
Completing Ingoing, outgoing and routine condition reports.
Barista
North Tamworth Express
06.2020 - 01.2022
Prepared food and beverages to a quality standard.
Provided excellent customer service.
Maintained a clean and organised work space for optimal productivity and safety.
Completed end-of-day banking, ensuring all income was present and accurate according to the point of sale system.
Ordered and maintained stock.
Handled a fast paced work enviroment ensuring the delivery of a consitent and high standard product.
Cafe Manager
Pickles And Tea
08.2018 - 04.2019
Managed daily operations of the cafe, including overseeing staff, inventory and customer service.
Trained onboarding staff and scheduled shifts.
Managed daily sales reconciliation.
Preparation of food and beverages
Managed the marketing and advertising of the business and promotions.
Ensured the cafe was kept to a high standard of cleanliness
Senior Barista/cook
Nouvelle Cafe
07.2013 - 08.2018
Education
Certificate IV - Class 2 Real Estate License - Property Services
Academic Pavillion
Tamworth, NSW
03.2024
High School Diploma -
Tamworth High School
Tamworth South, NSW
01.2012
Skills
Strong time management skills, including managing prioritisation of incoming tasks
Strong communication skills
Strong conflict resolution skills
Strong multitasking skills
Strong record keeping and administration skills
Strong scheduling and assessment skills
Strong customer/client service
Strong computer skills
Fast learner and willingness to complete further study
Timeline
Asset Manager
Burke & Smyth Real Estate
01.2022 - Current
Barista
North Tamworth Express
06.2020 - 01.2022
Cafe Manager
Pickles And Tea
08.2018 - 04.2019
Senior Barista/cook
Nouvelle Cafe
07.2013 - 08.2018
Certificate IV - Class 2 Real Estate License - Property Services
Academic Pavillion
High School Diploma -
Tamworth High School
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