Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sally Gates

Greenslopes,QLD

Summary

Accomplished Nurse Navigator/CNC with a proven track record at Metro South CYMHS Acute Response Team, enhancing patient outcomes through effective coordination and strong clinical judgment. Skilled in organisational abilities and patient & carer advocacy. Significantly reduced hospital readmissions and fostered partnerships to expand patient support networks in the community. Experienced with patient navigation and care coordination, ensuring seamless patient journeys. Utilises critical thinking to address and resolve patient issues effectively. Knowledge of healthcare systems and patient advocacy, fostering improved patient satisfaction and outcomes.

Advanced mental health & risk assessment skills.

Authorised mental health clinician.

Overview

35
35
years of professional experience

Work History

Nurse Navigator

Metro South CYMHS Acute Response Team
01.2023 - Current
  • Supported patient flow through the ED
  • Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
  • Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
  • Scheduled appointments, educational meetings, and follow-ups for patients and family members.
  • Built partnerships with local agencies and groups to assist with patient care, support or educational needs.
  • Facilitated timely access to care by coordinating appointments and assessment for patients across various healthcare systems.
  • Reduced hospital readmissions by proactively identifying high-risk patients and implementing targeted interventions.
  • Promoted evidence-based practice within the nursing team, contributing to improved quality of care delivery.
  • Established strong relationships with community organisations and healthcare providers to expand the network of support for patients.
  • Collaborated with multidisciplinary teams to optimise patient care and support services.

Clinical Nurse Consultant

Metro South Acute Response Team
01.2022 - 01.2023

Setting up the new Consultation Liaison Service at Logan Hospital

Building and implementing the current model of care.

Nurse Navigator

Bayside Child and Youth Mental Health Service
01.2018 - 01.2022

Acute assessment in crisis settlings

Care co ordination

Stakeholder liaison

Referral facilitation

Clinical Nurse Consultant

Childrens Hospital Queensland
01.2017 - 01.2018

Consultation Liaison Service

Clinical Nurse

Childrens Hospital Queensland
01.2016 - 01.2017

School Based Youth Health Nurse- Park Ridge State High School

Registered Nurse

Logan Hospital- Metro South
01.2012 - 01.2016

Ward 2A - Adolescent Mental Health Unit

Registered Nurse

RBWH
01.2000 - 01.2012

F Floor - Adolescent Mental Health Unit

Registered Nurse

Greenslopes Private Hospital
01.1999 - 01.2000

Surgical wards

Registered Nurse

New Farm Clinic
01.1995 - 01.1998

Acute Mental Health unit


Registered Nurse

Moore Park Methadone Unit
01.1994 - 01.1995

Drug and alcohol nursing

Dispensing methadone in clinic and outreach.

Outreach drug and alcohol supports

Springe and needle exchange duties

Psychoeducation

Motivational interviewing

Nurse- Medical/Surgical

Prince Charles Hospital
01.1990 - 01.1992

General nursing duties as a beginning practitioner in medical/surgical wards

Education

Graduate Certificate in Sexual Assault (SANE) Exam

University of Southern Queensland
Toowoomba, QLD
01.2024

Certificate in Child And Youth Mental Health

CYMHS
Brisbane, QLD
01.2009

Certificate in Drug And Alcohol Nursing

BIALLA
Brisbane, QLD
01.2005

Bachelor of Science - Nursing

University of Queensland
Brisbane, QLD
01.1995

Certificate Perinatal Mental Health

Centre of Perinatal Excellence (COPE)
Brisbane, QLD
04.2024

Skills

  • Effective communication skills
  • Superior organisational skills
  • Advanced level mental health and risk assessment skills
  • Strong client / carer focus and advocacy
  • Recovery focused care provision
  • Care Coordination and referral
  • Teamwork and Collaboration
  • Problem-Solving
  • Strong Clinical Judgment

Affiliations

  • APHRA
  • QNU

Timeline

Nurse Navigator

Metro South CYMHS Acute Response Team
01.2023 - Current

Clinical Nurse Consultant

Metro South Acute Response Team
01.2022 - 01.2023

Nurse Navigator

Bayside Child and Youth Mental Health Service
01.2018 - 01.2022

Clinical Nurse Consultant

Childrens Hospital Queensland
01.2017 - 01.2018

Clinical Nurse

Childrens Hospital Queensland
01.2016 - 01.2017

Registered Nurse

Logan Hospital- Metro South
01.2012 - 01.2016

Registered Nurse

RBWH
01.2000 - 01.2012

Registered Nurse

Greenslopes Private Hospital
01.1999 - 01.2000

Registered Nurse

New Farm Clinic
01.1995 - 01.1998

Registered Nurse

Moore Park Methadone Unit
01.1994 - 01.1995

Nurse- Medical/Surgical

Prince Charles Hospital
01.1990 - 01.1992

Graduate Certificate in Sexual Assault (SANE) Exam

University of Southern Queensland

Certificate in Child And Youth Mental Health

CYMHS

Certificate in Drug And Alcohol Nursing

BIALLA

Bachelor of Science - Nursing

University of Queensland

Certificate Perinatal Mental Health

Centre of Perinatal Excellence (COPE)
Sally Gates