Overview
Work History
Skills
Timeline
Generic

Sally-Jane Barr

Morphett Vale,SA

Overview

11
11
years of professional experience

Work History

Postal Officer

Australia Post
01.2024 - Current
  • Contributed to a positive work environment through effective communication and teamwork among colleagues.
  • Adhered to all USPS regulations when conducting day-to-day tasks such as stamp sales transactions or package inspections to maintain compliance standards.
  • Supported inventory management efforts by tracking supplies needed for postal operations accurately and promptly requisitioning new stock as necessary.
  • Continuously educated self on changing postal regulations in order to provide up-to-date advice and support for customers seeking assistance.
  • Efficiently processed bulk mailings for various clients, ensuring accurate labelling, weighing, and documentation to meet specific mailing requirements.
  • Collaborated with team members to optimize postal operations and workload distribution.
  • Maintained customer satisfaction with timely and accurate mail distribution.
  • Assisted customers with shipping needs, offering guidance on packaging techniques and pricing options for optimal results.

Store Assistant

Bunnings Warehouse
05.2023 - 10.2023
  • Greeted customers, helped locate merchandise, suggested suitable options and offered assistance with requirements.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
  • Operated POS system to process payments and provide receipts.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Answered questions about store policies and addressed customer concerns.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Laboratory Team Leader - LSS

Clinpath Laboratories
07.2022 - 03.2023
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Promoted high standards through personal example to help each member understand expected behaviours and standards.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet deadlines and achieve desired results.
  • Laboratory tasks as outlined in below position - Laboratory Technical Assistant - LSS, Clinpath Laboratories.

Laboratory Technical Assistant - LSS

Clinpath Laboratories
06.2017 - 07.2022
  • Increased productivity through effective time management skills that allowed for completion of multiple tasks within tight deadlines.
  • Provided timely and accurate results by efficiently prioritizing tasks and managing workload.
  • Fostered positive relationships with colleagues and supervisors, promoting a collaborative atmosphere conducive to high-quality work and shared success.
  • Collaborated with other lab personnel for smooth communication and efficient resolution of complex issues.
  • Maintained a safe and clean laboratory environment, adhering to safety guidelines and promptly addressing any hazards.
  • Enhanced the accuracy of test results by meticulously following established protocols.
  • Documented and verified patient information using laboratory information system.
  • Consulted with outside professionals and specialists about tests and testing results.
  • Packaged wide range of specimens for transport across Adelaide and interstate.
  • Safe handling and disposal of a variety of biological samples.
  • Effectively troubleshooting issues with specimens.

Cash Office Manager

Woolworths Supermarket
03.2013 - 02.2017
  • Enhanced team productivity by delegating tasks effectively, monitoring performance, and providing ongoing feedback.
  • Managed the preparation of daily bank deposits while maintaining accurate records of all transactions for auditing purposes.
  • Improved cash handling accuracy by implementing standardised procedures and providing staff training.
  • Provided exceptional customer service by addressing and resolving any escalated issues involving monetary transactions quickly and professionally.
  • Oversaw the ordering process for necessary supplies to maintain adequate stock levels within the cash office department at all times.
  • Facilitated clear communication between the cash office and other departments to foster a collaborative work environment.
  • Increased overall operational efficiency within the cash office by evaluating current practices, identifying areas for improvement, and implementing changes where needed.
  • Consistently met or exceeded performance goals set by management, demonstrating dedication and commitment to delivering results of the highest caliber.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented effective loss prevention strategies by closely monitoring transactions, identifying suspicious activities, and taking appropriate action when necessary.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies and inventory shrinkage.

Skills

  • Specimen Processing
  • Sample Preparation
  • Attention to Detail
  • Team Collaboration
  • Laboratory Information Systems
  • Positive Attitude
  • Interpersonal and written communication
  • Issue Troubleshooting
  • Medical Laboratory Procedures
  • Problem-solving abilities
  • Critical Thinking
  • Laboratory safety protocols

Timeline

Postal Officer

Australia Post
01.2024 - Current

Store Assistant

Bunnings Warehouse
05.2023 - 10.2023

Laboratory Team Leader - LSS

Clinpath Laboratories
07.2022 - 03.2023

Laboratory Technical Assistant - LSS

Clinpath Laboratories
06.2017 - 07.2022

Cash Office Manager

Woolworths Supermarket
03.2013 - 02.2017

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Sally-Jane Barr