Sally Kubler

Results-driven Personal Trainer with 3.5 years of coaching experience, including 18 months in gym management. Experienced in leading high-energy group training sessions, building strong member relationships, and fostering a supportive, community-focused training environment. Skilled in driving retention, delivering structured strength programming, and maintaining high operational standards. -Delivered structured group training sessions to members of varying fitness levels.

• Designed and implemented strength-based programs focused on performance and body composition
• Built and maintained strong client relationships to enhance engagement and long-term retention
• Fostered an inclusive, high-energy community environment
• Collaborated with coaching team to ensure consistent programming and member experience
• Managed daily gym operations including scheduling, onboarding, and team coordination
• Conducted consultations and progress reviews to support accountability and results

• Execute & implement operational compliance procedures in- stores ensuring minimal back end follow up, inventory loss and profit loss from store credits
• Support store managers to increase sales performance through in-store mentoring, coaching & evaluating whilst identifying opportunities & skill gaps
• Demonstrate strong time management, communication, organisation skills & effective procedure execution strategies.
• Oversaw overall store operations, merchandising, and sales performance.
• Conducted training sessions on fraud prevention best practices for staff.
• Analyzed customer data to identify potential fraud risks and trends.
• Engaged with customers to educate them about fraud prevention techniques.

• Trained new staff on customer service protocols and sales techniques.
• Coordinated employee schedules to optimize coverage and service.
• Implemented visual merchandising strategies to enhance product displays.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Oversaw daily cash handling procedures, reconciling discrepancies.
• Assisted in daily store operations and staff management.