Sally McIntosh
CROWS NEST,NSW
Summary
- Experienced Health Information Manager (HIM), with twenty years of experience in health services, including development and management of Health Information Services (HIS) and related digital health solutions.
- I have advanced technical skills with electronic clinical information and patient administration systems, and experience educating hospital staff surrounding maintenance of the same.
- I possess strong skills in effective management of staff, finances, and human resources, in clinical and non-clinical services.
- Strong leadership, organizational, communication, and customer service skills, with implementation of professional development and mentor programs
- Bachelor of Applied Science (Health Information Management)
- Master of Management
Overview
18
18
years of professional experience
Work History
District HIS Manager
Northern Sydney Local Health District (NSLHD)
05.2022 - Current
- Providing strategic and operational leadership to all HIS departments in NSLHD, for all health care record processes, including medico-legal, clinical coding, digital imaging (DI), quality, risk, and accreditation, and health care record form development
Lecturer
La Trobe University
03.2020 - 12.2022
- Lecturing and tutoring Health Care Classification and Casemix
Acting District HIS Manager
NSLHD
01.2022 - 05.2022
- As outlined in position above
Manager Operations, HIS
NSLHD
02.2021 - 01.2022
- Providing operational leadership to all HIS departments in NSLHD, including: Developing policies and procedures for all functions to support an efficient district service
Clinical Information Specialist
NSW Ministry of Health
01.2020 - 02.2021
- Providing timely, high-level advice to data providers on clinical information reporting requirements including coding, classification, casemix, clinical costing and related matters
Manager, HIS
Mater Hospital, St Vincent’s Health Australia
10.2016 - 01.2020
- Managing all processes and staff in HIS, including: Developing policies and procedures to support the department
Deputy Health Information Manager
Mater Hospital, St Vincent’s Health Australia
09.2013 - 10.2016
- Managing and educating clinical coding and clerical staff
Hospital Administrator
Lae International Hospital
07.2013 - 09.2013
- Managing all activities occurring in the hospital, including: Managing all clinical and non-clinical departments, including security, accounts, administration, catering, cleaning and transport, maintenance, and supplies
Clinical Coder/Medical Record Clerk/Internal Auditor
Cairns Private Hospital, Ramsay Health Care
03.2011 - 05.2013
Patient Accounts Officer
Cairns Private Hospital, Ramsay Health Care
07.2011 - 03.2012
Project Health Information Manager
Cairns Base Hospital, Queensland Health
04.2011 - 06.2011
Clinical Coding Manager
Greenslopes Private Hospital, Ramsay Health Care
08.2010 - 03.2011
Assistant Manager Clinical Coding & Casemix
Greenslopes Private Hospital, Ramsay Health Care
12.2008 - 08.2010
Health Information Manager
North West Private Hospital, Ramsay Health Care
11.2007 - 12.2008
Health Information Manager
Sydney Adventist Hospital
11.2005 - 10.2007
Education
Senior Leadership Development Program (SLDP) -
Northern Sydney Local Health District
St Leonards11.2023
Health Information Manager Certification (CHIM) -
Health Information Management Association of Australia (HIMAA)
North Ryde02.2022
Management Development Program -
St Vincent’s Health Australia
Crows Nest01.2018
Master of Management -
Monash University
Melbourne, VIC01.2017
Internal Auditor Certification -
SAI Global
Cairns01.2012
The New Supervisor Course -
Australian Institute of Management
Brisbane, QLD01.2008
Privacy Officer Training -
Presidian Legal Publications
Brisbane, QLD01.2008
Bachelor of Applied Science (Health Information Management) -
University of Sydney
Sydney, NSW01.2006
Skills
- Leading health service and multidisciplinary teams in large and complex service environments
- Implementing digital health solutions
- Building and developing positive culture and organisational development
- Delivering strategic outcomes, enhancing service delivery
Achievements Interest Activities
- Chair, NSW HIM Leadership Group, current
- Co-Chair of Social Media Workgroup - International Federation of Health Information Management Associations (IFHIMA), current
- Keeping Children Safe Workshop, 2009
- Rotary Youth Leadership Award (RYLA), 2005
References
- Mark Zacka, 0412 456 684, Director of Clinical Governance and Patient Experience, Northern Sydney Local Health District (NSLHD)
- Nicole Gartrell, 0404 100 845, Partnership Manager - Software Developers & Commercial Partners, Australian Digital Health Agency (ADHA)
- Joanne Chicco, 02 9391 9756, Manager, Data Quality, NSW Ministry of Health
Timeline
District HIS Manager
Northern Sydney Local Health District (NSLHD)
05.2022 - Current
Acting District HIS Manager
NSLHD
01.2022 - 05.2022
Manager Operations, HIS
NSLHD
02.2021 - 01.2022
Lecturer
La Trobe University
03.2020 - 12.2022
Clinical Information Specialist
NSW Ministry of Health
01.2020 - 02.2021
Manager, HIS
Mater Hospital, St Vincent’s Health Australia
10.2016 - 01.2020
Deputy Health Information Manager
Mater Hospital, St Vincent’s Health Australia
09.2013 - 10.2016
Hospital Administrator
Lae International Hospital
07.2013 - 09.2013
Patient Accounts Officer
Cairns Private Hospital, Ramsay Health Care
07.2011 - 03.2012
Project Health Information Manager
Cairns Base Hospital, Queensland Health
04.2011 - 06.2011
Clinical Coder/Medical Record Clerk/Internal Auditor
Cairns Private Hospital, Ramsay Health Care
03.2011 - 05.2013
Clinical Coding Manager
Greenslopes Private Hospital, Ramsay Health Care
08.2010 - 03.2011
Assistant Manager Clinical Coding & Casemix
Greenslopes Private Hospital, Ramsay Health Care
12.2008 - 08.2010
Health Information Manager
North West Private Hospital, Ramsay Health Care
11.2007 - 12.2008
Health Information Manager
Sydney Adventist Hospital
11.2005 - 10.2007
Senior Leadership Development Program (SLDP) -
Northern Sydney Local Health District
Health Information Manager Certification (CHIM) -
Health Information Management Association of Australia (HIMAA)
Management Development Program -
St Vincent’s Health Australia
Master of Management -
Monash University
Internal Auditor Certification -
SAI Global
The New Supervisor Course -
Australian Institute of Management
Privacy Officer Training -
Presidian Legal Publications
Bachelor of Applied Science (Health Information Management) -
University of Sydney
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