Summary
Overview
Work History
Education
Skills
Achievements Interest Activities
References
Timeline
Generic

Sally McIntosh

CROWS NEST,NSW

Summary

  • Experienced Health Information Manager (HIM), with twenty years of experience in health services, including development and management of Health Information Services (HIS) and related digital health solutions.
  • I have advanced technical skills with electronic clinical information and patient administration systems, and experience educating hospital staff surrounding maintenance of the same.
  • I possess strong skills in effective management of staff, finances, and human resources, in clinical and non-clinical services.
  • Strong leadership, organizational, communication, and customer service skills, with implementation of professional development and mentor programs
  • Bachelor of Applied Science (Health Information Management)
  • Master of Management

Overview

18
18
years of professional experience

Work History

District HIS Manager

Northern Sydney Local Health District (NSLHD)
2022.05 - Current
  • Providing strategic and operational leadership to all HIS departments in NSLHD, for all health care record processes, including medico-legal, clinical coding, digital imaging (DI), quality, risk, and accreditation, and health care record form development

Lecturer

La Trobe University
2020.03 - 2022.12
  • Lecturing and tutoring Health Care Classification and Casemix

Acting District HIS Manager

NSLHD
2022.01 - 2022.05
  • As outlined in position above

Manager Operations, HIS

NSLHD
2021.02 - 2022.01
  • Providing operational leadership to all HIS departments in NSLHD, including: Developing policies and procedures for all functions to support an efficient district service

Clinical Information Specialist

NSW Ministry of Health
2020.01 - 2021.02
  • Providing timely, high-level advice to data providers on clinical information reporting requirements including coding, classification, casemix, clinical costing and related matters

Manager, HIS

Mater Hospital, St Vincent’s Health Australia
2016.10 - 2020.01
  • Managing all processes and staff in HIS, including: Developing policies and procedures to support the department

Deputy Health Information Manager

Mater Hospital, St Vincent’s Health Australia
2013.09 - 2016.10
  • Managing and educating clinical coding and clerical staff

Hospital Administrator

Lae International Hospital
2013.07 - 2013.09
  • Managing all activities occurring in the hospital, including: Managing all clinical and non-clinical departments, including security, accounts, administration, catering, cleaning and transport, maintenance, and supplies

Clinical Coder/Medical Record Clerk/Internal Auditor

Cairns Private Hospital, Ramsay Health Care
2011.03 - 2013.05

Patient Accounts Officer

Cairns Private Hospital, Ramsay Health Care
2011.07 - 2012.03

Project Health Information Manager

Cairns Base Hospital, Queensland Health
2011.04 - 2011.06

Clinical Coding Manager

Greenslopes Private Hospital, Ramsay Health Care
2010.08 - 2011.03

Assistant Manager Clinical Coding & Casemix

Greenslopes Private Hospital, Ramsay Health Care
2008.12 - 2010.08

Health Information Manager

North West Private Hospital, Ramsay Health Care
2007.11 - 2008.12

Health Information Manager

Sydney Adventist Hospital
2005.11 - 2007.10

Education

Senior Leadership Development Program (SLDP) -

Northern Sydney Local Health District
St Leonards
11.2023

Health Information Manager Certification (CHIM) -

Health Information Management Association of Australia (HIMAA)
North Ryde
02.2022

Management Development Program -

St Vincent’s Health Australia
Crows Nest
01.2018

Master of Management -

Monash University
Melbourne, VIC
01.2017

Internal Auditor Certification -

SAI Global
Cairns
01.2012

The New Supervisor Course -

Australian Institute of Management
Brisbane, QLD
01.2008

Privacy Officer Training -

Presidian Legal Publications
Brisbane, QLD
01.2008

Bachelor of Applied Science (Health Information Management) -

University of Sydney
Sydney, NSW
01.2006

Skills

  • Leading health service and multidisciplinary teams in large and complex service environments
  • Implementing digital health solutions
  • Building and developing positive culture and organisational development
  • Delivering strategic outcomes, enhancing service delivery

Achievements Interest Activities

  • Chair, NSW HIM Leadership Group, current
  • Co-Chair of Social Media Workgroup - International Federation of Health Information Management Associations (IFHIMA), current
  • Keeping Children Safe Workshop, 2009
  • Rotary Youth Leadership Award (RYLA), 2005

References

  • Mark Zacka, 0412 456 684, Director of Clinical Governance and Patient Experience, Northern Sydney Local Health District (NSLHD)
  • Nicole Gartrell, 0404 100 845, Partnership Manager - Software Developers & Commercial Partners, Australian Digital Health Agency (ADHA)
  • Joanne Chicco, 02 9391 9756, Manager, Data Quality, NSW Ministry of Health

Timeline

District HIS Manager

Northern Sydney Local Health District (NSLHD)
2022.05 - Current

Acting District HIS Manager

NSLHD
2022.01 - 2022.05

Manager Operations, HIS

NSLHD
2021.02 - 2022.01

Lecturer

La Trobe University
2020.03 - 2022.12

Clinical Information Specialist

NSW Ministry of Health
2020.01 - 2021.02

Manager, HIS

Mater Hospital, St Vincent’s Health Australia
2016.10 - 2020.01

Deputy Health Information Manager

Mater Hospital, St Vincent’s Health Australia
2013.09 - 2016.10

Hospital Administrator

Lae International Hospital
2013.07 - 2013.09

Patient Accounts Officer

Cairns Private Hospital, Ramsay Health Care
2011.07 - 2012.03

Project Health Information Manager

Cairns Base Hospital, Queensland Health
2011.04 - 2011.06

Clinical Coder/Medical Record Clerk/Internal Auditor

Cairns Private Hospital, Ramsay Health Care
2011.03 - 2013.05

Clinical Coding Manager

Greenslopes Private Hospital, Ramsay Health Care
2010.08 - 2011.03

Assistant Manager Clinical Coding & Casemix

Greenslopes Private Hospital, Ramsay Health Care
2008.12 - 2010.08

Health Information Manager

North West Private Hospital, Ramsay Health Care
2007.11 - 2008.12

Health Information Manager

Sydney Adventist Hospital
2005.11 - 2007.10

Senior Leadership Development Program (SLDP) -

Northern Sydney Local Health District

Health Information Manager Certification (CHIM) -

Health Information Management Association of Australia (HIMAA)

Management Development Program -

St Vincent’s Health Australia

Master of Management -

Monash University

Internal Auditor Certification -

SAI Global

The New Supervisor Course -

Australian Institute of Management

Privacy Officer Training -

Presidian Legal Publications

Bachelor of Applied Science (Health Information Management) -

University of Sydney
Sally McIntosh