Sally Neilson
ALBION PARK RAIL
Summary
I am seeking the opportunity to expand and diversify my career with a career path of exceptional customer service and administration skills and experience in a busy, challenging role. I am a strong team player who always completes tasks on time and to a high degree of quality. My work experience demonstrates my ability to juggle multiple tasks and work independently or with others. I pride myself on the ability to communicate with others in management and supervisory roles.
Proven track record in overseeing operations, maintaining safety standards, and ensuring efficient workflow. Strong focus on collaboration, reliability, and adaptability to changing needs. Skilled in team leadership, inventory control, and problem-solving, with commitment to achieving results.
Overview
39
39
years of professional experience
Work History
Sales And Yard Supervisor
Albion Park Landscaping Supplies
01.2023 - Current
- Manage day to day operations of Office Operations including client sales and enquiries, products ordering, scheduling of deliveries and drivers
- Process accounts payable and receivable, timesheets and weekly pays
- Perform end of month duties and reports — including reconciliation of business accounts, payroll and accounting requirements for BAS and ATO requirements
- Coordinate routine maintenance and repairs of machinery
- Schedule and allocate jobs to staff as per their skills level and license class
- Quote, plan and coordinate upcoming works for large sales orders to the requirements of the client and site conditions
- Procure materials required for Landscape yard and upcoming works
- Work as a valued team member to coordinate the running of the office and Landscape yard to maximise efficiency and profitability
Office Manager
Mountain Range Nursery
01.2018 - 01.2023
- Manage day to day operations of Office Operations including client sales enquiries, Staff requirements and Nursery maintenance
- Procure and process all documentation for Sales and Export of live plants including biosecurity inspections
- Process accounts payable and receivable
- Perform end of month duties and reports — including reconciliation of business accounts, payroll and accounting requirements for BAS and ATO requirements
- Hold Monthly OHS&R and Toot box meetings — type reports and follow up on outstanding issues
- Coordinate routine maintenance and repairs of machinery
- Schedule casual workers to perform induction processes for seasonal work
- Plan upcoming works for large sales orders and export and nursery requirements
- Procure materials required for Nursery production
- Work as a valued team member to coordinate the running of the office and Nursery to maximise efficiency and profitability
Office Manager/ Service Coordinator
City Coast Plumbing & Maintenance
01.2014 - 01.2018
- Manage day to day operations of Office Operations including client, Staff interoffice and Field
- Technician requirements
- Process weekly time sheets to update current jobs with labour and materials
- Address any general ledger outstanding
- Perform end of month duties and reports — Invoice claims for civil and construction works according to BOQ
- Hold Monthly OHS&R and Toot box meetings — type reports and follow up on outstanding issues
- Coordinate routine maintenance
- Supervise and schedule plumbers and subcontractors for domestic and civil works
- Plan upcoming works for labour and material requirements
- Carry out inductions for specific site requirements
- Manage client's data bases to update job status and submit reports and invoicing
- Follow up of submitted quotations and schedule in for up and coming works
- Work as a valued team member to coordinate the running of the office to maximise efficiency and profitability
Aged Care Level 3
Southern Cross Care
01.2013 - 01.2014
- Relief cook for 60 residents
- Carer for residents
- Routine hygiene and care of Aged residents
- Documentation of confidential daily activities and medical records
- Rostering of shifts and Aged care team
- Team meetings and hand over of shift resident care Information
Office Administration
Radio Goulburn Pty Ltd
01.2013 - 01.2014
- First point of contact at reception as well as incoming telephone calls
- Take minutes of weekly staff meetings — type meeting minutes and distribute
- Process commercial booking orders
- Process Accounts Receivable and banking
- Process daily commercial logs to be aired for the next day
Branch Administration
Konecranes Pty Ltd
01.2008 - 01.2013
- Manage day to day operations of branch operations including client, staff inter-office and field
- Check off, collate and process payroll for Staff and Field Technicians
- Process weekly time sheets to update current jobs with labour and materials
- Liaise with customers special requirement with spread sheets and reports
- Process accounts receivable, banking and petty cash reconciliation
- Cost audit completed jobs and invoice customers
- Address any general ledger outstanding
- Perform end of month duties and reports — open orders and period performance
- Hold Monthly OHS&R and Tool box meetings —type reports and follow up on outstanding issues
Office Administration/ Accounts
Dynamic Electrical Constructions
01.1998 - 01.2008
- Manage day to day operations of Creditors & Debtors using Miconet accounts system
- Ensure customers were invoiced in a timely and accurate manner and payments by cheque, credit card and EFTPOS were balanced and banked and accounts reconciled
- Generate and print bank deposit slips, processing any adjustments
- Perform monthly duties associated with billing and maintenance of employee records
- First point of contact at reception as well as operation of 8 line switchboard
- Update client job files with labour and materials
Branch Administrator
Atlas Copco Compressors Australia
01.1986 - 01.1998
- First point of contact for customers both face to face and electronically
- Collection of outstanding debts, preparation of accounts payable/ receivable general ledger, cash receipts, banking and reconciliation, credit notes and cheques
- Liaise with managers, team members (internal and field), provide technical and spare parts advice
- Liaised with clients and organise service and maintenance schedule
- Acquisition of parts prior to service and maintenance requirements
- Prepare daily and weekly work allocation to service technicians
- Prepared and maintained quotations of service agreements
Education
Working with Children Check -
01.2025
First Aid Certificate -
01.2025
DPI Biosecurity Inspection Certification -
NSW Department of Primary Industry
01.2018
Certificate III - Aged Care
Southern Cross Care
01.2013
OH&S Consultation -
Work Cover NSW
01.2005
Certificate IV - Business
TAFE
01.2002
Skills
- Customer service
- Administration & Data Entry
- Accounts payable & Receivable
- Banking & Reconciliation
- Analytical & Research skills
- Interpersonal skills
- Written & Oral communication
- Client services
- Conflict resolution
- Time management
- Leadership & Teamwork
- Problem-solving abilities
- Hazard identification
- Team leadership
Timeline
Sales And Yard Supervisor
Albion Park Landscaping Supplies
01.2023 - Current
Office Manager
Mountain Range Nursery
01.2018 - 01.2023
Office Manager/ Service Coordinator
City Coast Plumbing & Maintenance
01.2014 - 01.2018
Aged Care Level 3
Southern Cross Care
01.2013 - 01.2014
Office Administration
Radio Goulburn Pty Ltd
01.2013 - 01.2014
Branch Administration
Konecranes Pty Ltd
01.2008 - 01.2013
Office Administration/ Accounts
Dynamic Electrical Constructions
01.1998 - 01.2008
Branch Administrator
Atlas Copco Compressors Australia
01.1986 - 01.1998
First Aid Certificate -
DPI Biosecurity Inspection Certification -
NSW Department of Primary Industry
Certificate III - Aged Care
Southern Cross Care
OH&S Consultation -
Work Cover NSW
Certificate IV - Business
TAFE
Working with Children Check -
Similar Profiles
Kylie ChurchKylie Church
Manager at Albion Park Landscaping Supplies Pty LtdManager at Albion Park Landscaping Supplies Pty Ltd
Noah CarretteNoah Carrette
Cook at KFC Albion Park 2Cook at KFC Albion Park 2
Ethan OldhamEthan Oldham
Shift Supervisor at Albion Park HotelShift Supervisor at Albion Park Hotel