A compassionate individual with strong work ethic and exceptional communication skills. Experience working with vulnerable clients, able to work independently, as part of a team and master new skills quickly.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Vocational Rehabilitation Consultant
SalusWA
Geraldton, WA
03.2016 - Current
Monitored progress of individual cases through regular contact with clients, employers, and other service providers.
Attended team meetings with stakeholders to discuss case-specific objectives and strategies.
Maintained accurate records of all assessments, evaluations, treatment plans, progress notes, as per Work Cover guidelines.
Developed rehabilitation programs tailored to each client's specific needs (WSA, RTW planning, and monitoring).
Connected individuals with relevant resources and coordinated medical referrals.
Managed load of multiple cases on consistent basis.
Collaborated with various healthcare professionals to guide, plan, and monitor rehabilitation programs.
Provided adjustment to injury counseling, helping to identify and overcome psychosocial barriers to returning to work.
Learning and Development Coordinator
Portman Building Society
Bournemouth , Dorset
07.2005 - 10.2009
Developed and implemented comprehensive learning and development plans to meet organizational objectives.
Coached individuals on soft skills such as communication, problem solving, teamwork.
Organized workshops, seminars, webinars, conferences, and other events to promote staff development initiatives.
Conducted training needs assessments to identify areas of improvement in employee performance.
Evaluated the effectiveness of existing training programs through surveys and feedback from participants.
Qualitative Market Researcher
Conway Smith Rose (CSR International)
Covent Garden, London
05.1999 - 02.2005
Collaborated closely with clients during briefing meetings to develop comprehensive research plans, ensuring alignment between objectives and desired outcomes.
Led focus groups across the UK and global markets to investigate participant views, attitudes, and conduct related to specific concepts, materials, and products.
Creating presentations that highlight the meaning and significance of social phenomena through textual analysis, aiding in guiding advertising and product development strategies.
Education
Post Graduate Diploma - Rehabiliation Counselling
La Trobe University
Melbourne, VIC
08-2021
Certificate of Health Coaching
Institute of Integrative Nutrition
New York, USA
01-2015
Bachelor of Science - Psychology
Reading University
Reading, UK
10-1996
Skills
Client Advocacy (listening, problem solving, facilitation)
Compassionate Care (supportive, cultural sensitive)
Vocational Rehabilitation Consultant at DOE - Division Vocational RehabilitationVocational Rehabilitation Consultant at DOE - Division Vocational Rehabilitation