Sally Nguyen
Craigieburn,VIC
Summary
An experienced Receptionist with a passion for delivering the highest levels of customer service to patients. A strong communicator with a proven ability to work in a fast-paced, dynamic and demanding environment whilst building trusted relationships within the workplace.
Overview
5
5
years of professional experience
Work History
Receptionist + Medical Screener
Sonic Health Plus
07.2022 - Current
- Providing patient-centred problem-solving over the phone to effectively meet their needs.
- Preparing paperwork for the following days appointments.
- Collecting medical information from patients and ensuring privacy policies are met at all times.
Disability Support Worker
Capable Caring
02.2023 - Current
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Drove clients safely to social activities and appointments.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Room Leading Educator
Complete Kids
02.2019 - 07.2022
- Built relationships and communicated with parents to implement the best learning environment for children.
- Mentored junior staff, supporting them to orientate into their new role.
- Delegating day-to-day tasks, working efficiently and productively with all team members.
Education
Bachelor - Nursing And Midwifery
La Trobe University
Melbourne, VICDiploma - Early Childhood Education And Care
Victoria University
Melbourne, VIC01.2022
Skills
- Great at relationship building
- Works collaboratively in a team
- Flexible work style
- Problem-solving abilities
- Always open to constructive criticism
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Disability Support Worker
Capable Caring
02.2023 - Current
Receptionist + Medical Screener
Sonic Health Plus
07.2022 - Current
Room Leading Educator
Complete Kids
02.2019 - 07.2022
Bachelor - Nursing And Midwifery
La Trobe University
Diploma - Early Childhood Education And Care
Victoria University
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