Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sally Robson

Sydney

Summary

Motivated and compassionate student pursuing a Double Diploma in Beauty Therapy and Salon Management, with hands-on experience in customer service, reception, lifeguarding, and volunteer wellness support. Passionate about helping others feel their best, whether through beauty, wellness, or meaningful human connection. Reliable, adaptable, and excited to bring my diverse skills to use.

Overview

3
3
years of professional experience
2
2
Certifications
1
1
Language

Work History

Seasonal Pool Lifeguard

Belgravia Leisure Centre
09.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Retail Sales Worker

Kmart
01.2025 - 05.2025
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Increased customer satisfaction by providing exceptional service and product knowledge.

Receptionist

Belgravia Leisure Centre
09.2024 - 04.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.

Crew Member Trainer

Mcdonalds
12.2021 - 03.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Enhanced team efficiency by conducting thorough crew member training sessions.

Education

Double Diploma -

Australian Academy of Dermal And Laser Therapy
North Strathfield, Australia
02-2026

High School Diploma -

Bethlehem College
Ashfield,NSW
09-2023

Skills

AED operation

Customer Service and Front Desk Operations

Hygiene & Beauty Therapy procedures

POS systems/ inventory management

Compassionate Communication

Time Management & multitasking

Certification

First Aid/CPR Certified

Timeline

Retail Sales Worker

Kmart
01.2025 - 05.2025

Seasonal Pool Lifeguard

Belgravia Leisure Centre
09.2024 - Current

Receptionist

Belgravia Leisure Centre
09.2024 - 04.2025

Crew Member Trainer

Mcdonalds
12.2021 - 03.2023

Double Diploma -

Australian Academy of Dermal And Laser Therapy

High School Diploma -

Bethlehem College

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Sally Robson