Sally Shanahan

• Quoted, designed and processed customer client briefs in order to meet specifications.
• Transported and set up floral arrangements for large-scale functions and weddings throughout Melbourne metro and regional Victoria.
• Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
• Developed positive relationships with clients and vendors to boost rapport and trust.
• Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
• Trained staff on proper techniques in arranging flowers and customer service skills.
• Increased sales revenue with exceptional customer service and upselling techniques.
• Collaborated with clients to design custom floral arrangement for weddings, events, and special occasions.
• Promoted the business through participation in local and international events, through social media brand collaborations and wedding magazines.
• Coordinated with event planners to deliver floral services for weddings and corporate events, insuring time management for pump in and out of functions.
• Coordinated large scale events transport of floral arrangements and deliveries to a wide range of venues.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.

• Chauffeured high profile music artist to and from airport, festivals, accommodations and event appearances around Melbourne metro.

• Made sure artist was always comfortable ie air conditioning, music in vehicle refreshments on hand.

• Always maintained a clean safe vehicle.

• Always followed road rules, safe pick up drop off areas.

• Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
• Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
• Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
• Increased sales through effective upselling techniques and in-depth product knowledge.
• Achieved sales person of the month for Victoria.