Summary
Overview
Work History
Skills
Certification
Other training
Timeline
Generic

Sally Taylor

Melbourne,VIC

Summary

Dynamic and proactive Executive Assistant with over 20 years of diverse experience across professional services, education, health and safety, government, and retail sectors. Recognized for exceptional organisational and time management skills, complemented by strong attention to detail and a commitment to quality and process improvement. Proven ability to foster long-term relationships at all levels through effective communication and expectation management, alongside expertise in team management, training and performance oversight. A confident team player who thrives in new environments, while driving project success and stakeholder engagement.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Executive Personal Assistant to Director, People

Sheffield City Council
02.2024 - 07.2025
  • Coordinated complex calendar management for executive leadership, optimizing meeting schedules and travel arrangements.
  • Developed and streamlined office procedures to enhance operational efficiency and communication across departments.
  • Managed confidential correspondence, ensuring timely responses and adherence to privacy protocols.
  • Facilitated onboarding processes for new team members, providing training on office systems and practices.
  • Organized high-level meetings and events, collaborating with various stakeholders to ensure successful execution.
  • Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
  • Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
  • Liaised with internal departments and external partners, fostering strong professional relationships.
  • Arranged domestic and international travel plans and itineraries.
  • Implemented time management strategies for executives, resulting in improved prioritization and delegation of tasks.
  • Enhanced executive productivity by managing complex schedules and coordinating travel arrangements.
  • Used discretion when handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

EA to CEO

Performance Education
03.2020 - 07.2023
  • Management of CEO’s diary/Outlook
  • External client and agent engagement nationally
  • Travel arrangements
  • Management of office supplies and facilities
  • Event management
  • Preparing documents/spreadsheets/letters
  • Production of weekly & monthly reports
  • Provide administration and secretarial support
  • Project management
  • Stakeholder management


Client Liaison Assistant/Office Coordinator

Directioneering
03.2016 - 03.2020
  • Management of CEO’s diary
  • Ownership/Maintenance of national alumni website
  • HR – management of new starter/leaver process
  • IT support – responsible for company mobiles/laptops
  • Client and candidate engagement
  • Management of office supplies and facilities
  • Manage a range of databases and online systems
  • Event management
  • Preparing document/spreadsheets/letters
  • Provide administration and secretarial support
  • Project management
  • Stakeholder management


EA/Recruitment

Temp roles
02.2015 - 02.2016
  • Directioneering – EA to Business Development team (4 months)
  • Davidson – Recruitment Cordinator (3 months)

HR Support Supervisor

Lander & Rogers Lawyers
02.2014 - 02.2015
  • Supervisor and Performance Manager of two HR Coordinators
  • Management, coding and processing of all HR related invoices
  • Reviewing and refining HR processes
  • Project managing a review and data cleanse of the HR/Payroll database
  • Interviewing
  • Management of firm wide performance review process
  • Management of administration for Seasonal Clerk/Graduate recruitment
  • Preparing documents/contracts/spreadsheets/letters
  • Preparing agenda and minutes for HR team meetings
  • Reporting data and statistics
  • Responsible for management and processing of workers compensation claims


Executive Assistant to Chief Operating Officer (Advisory)

KPMG
01.2008 - 01.2014
  • Attend, participate and set up Executive Meetings, including organising the agenda, papers, meeting and minutes for the Advisory Executive
  • Extensive diary and travel management and time-sheet and expense coding for COO and team
  • Liaise with the Recruitment team to create new vacancy adverts, short-list and interview candidates, conduct referee checks and organize offer letters for COO
  • Prepare agenda, meeting and minutes for Operations Team and Project Meetings
  • Attend Project management meetings, coordinate reporting and liaise with project managers on a regular basis on status, risks and issues
  • Prepare quarterly strategic project reports for Exec meetings
  • Prepare presentations/draft emails/reports
  • Organise team days, workshops and events for COO
  • Proof read and pre-read Executive papers for COO
  • Organise end of year and interim performance reviews

Personal Assistant/Executive Assistant/Training & Conference Coordinator

Health & Safety Laboratory (HSE)
12.1997 - 10.2006
  • Personal Assistant (4 years) Executive Assistant to Director of Operations (3 years)/Training & Conference Coordinator (2 years)

Skills

  • Executive support
  • Strong work ethic
  • Customer service
  • Attention to detail
  • Multitasking and organization
  • Time management expertise
  • Commitment to quality and service
  • Strong problem solver
  • Advanced interpersonal skills
  • Microsoft office proficiency
  • Professional and mature
  • Discretion and confidentiality

Certification

  • London Chamber of Commerce (Private Secretary Certificate) Typewriting Skills Audio Typewriting Skills, Information Technology, Communications in Business, Office Practice, Inter-office skills, Business skills, Shorthand.
  • Teeline Shorthand 100 words per minute

Other training

  • Employment Law Workshop
  • Workers Compensation
  • Performance Management
  • Interview techniques
  • Team building workshops
  • Strategy workshops
  • SAP
  • Chris 21
  • SharePoint
  • Communications & Change management
  • Essential Management Skills for the Senior Secretary and PA

Timeline

Executive Personal Assistant to Director, People

Sheffield City Council
02.2024 - 07.2025

EA to CEO

Performance Education
03.2020 - 07.2023

Client Liaison Assistant/Office Coordinator

Directioneering
03.2016 - 03.2020

EA/Recruitment

Temp roles
02.2015 - 02.2016

HR Support Supervisor

Lander & Rogers Lawyers
02.2014 - 02.2015

Executive Assistant to Chief Operating Officer (Advisory)

KPMG
01.2008 - 01.2014

Personal Assistant/Executive Assistant/Training & Conference Coordinator

Health & Safety Laboratory (HSE)
12.1997 - 10.2006
Sally Taylor