Sally Townsend
Umina,NSW
Summary
Diligent Childcare Director with 17 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to meet ACECQA licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth. Offers extensive knowledge of child development and education. Skilled in creating and managing programs to create safe, secure and nurturing environment for children. Experienced in successful staff management and program development.
Overview
13
13
years of professional experience
Work History
Centre Director
Little Wallabies Early Learning Centre
01.2016 - Current
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Operated under Department of Education licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Monitored and observed child progress, interactions and behaviour and reported findings to parents.
- Managed program paperwork and child records to comply with state requirements.
- Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
- Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
- Achieved Meeting accreditation from ACECQA as a reflection of exceptional care standards.
- Streamlined administrative processes through the adoption of new software systems, enhancing efficiency across the organization.
- Developed staff training programs for effective team collaboration and increased service excellence.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Developed relationships with community organizations to provide additional resources and services to families.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Facilitated ongoing professional development opportunities for staff members to ensure adherence to industry best practices.
- Collaborated with local schools to coordinate seamless transitions for children entering kindergarten.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Stayed current on guidelines to maintain compliant program operations.
- Collaborated on strategies to enhance student learning and behaviour alongside parents and Educators.
- Conducted regular safety audits, ensuring a secure environment for children and staff alike.
- Attended approved training and continuing education courses to maintain certifications.
- Implemented comprehensive health policies aligned with NSW Health guidelines to minimise illness outbreaks within the facility.
- Mentored team members to foster professional growth and enhance overall staff performance.
Centre Director
Little Zaks
12.2013 - 11.2015
- Engaged with parents and families to build positive relationships for children to thrive.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Monitored and observed child progress, interactions and behaviour and reported findings to parents.
- Managed program paperwork and child records to comply with state requirements.
- Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
- Conducted regular safety audits, ensuring a secure environment for children and staff alike.
- Attended approved training and continuing education courses to maintain certifications.
- Enhanced childcare quality by implementing innovative educational programs and activities.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Stayed current on guidelines to maintain compliant program operations.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Room Leader/2IC
Booralie ELC
03.2011 - 12.2013
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Applied play-based strategies to provide diverse approaches to learning.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
- Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Provided individualized instruction and support to meet personal needs of each child.
- Promoted positive reinforcement techniques, fostering a nurturing learning environment for all children.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Prepared children for a seamless transition to the next level of education by focusing on key foundational skills in literacy, numeracy, and social-emotional development.
- Promoted sensory development by providing access to different textures.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Contributed to the development of age-appropriate curriculum materials that aligned with state standards for early childhood education programs.
- Maintained accurate records of attendance, meal counts, emergency contact information, ensuring compliance with state regulations.
- Assisted in the planning and execution of special events like holiday celebrations or graduation ceremonies for an enjoyable experience for all attendees.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Gathered materials and resources to prepare for lessons and activities.
- Modeled positive behavior and communication skills for students.
- Established positive relationships with students and families.
- Created safe and nurturing learning environment for preschoolers.
- Incorporated music, art and literature into curriculum.
- Developed and implemented behavior management plans.
- Assessed student progress and provided feedback on educational development.
- Utilized creative teaching strategies to engage students in classroom.
Education
Diploma - Early Childhood Education And Care
Academy of Vocational Education
Sydney, NSW12.2006
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Safety regulations compliance
- Staff hiring
- Administrative Functions
- Staff Management
- Parental engagement
- Program assessment
- Regulatory knowledge
- Inclusive Practices
- Child development expertise
- Professional ethics
- Regulatory Compliance
- Curriculum Development
- Team Collaboration
- Documentation and Recordkeeping
- Enrollment procedures
- Program Development
- Event Planning
Timeline
Centre Director
Little Wallabies Early Learning Centre
01.2016 - Current
Centre Director
Little Zaks
12.2013 - 11.2015
Room Leader/2IC
Booralie ELC
03.2011 - 12.2013
Diploma - Early Childhood Education And Care
Academy of Vocational Education
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