Summary
Overview
Work History
Education
Skills
Accomplishments
Music, Family, Reading, Beaching and Dogs.
Timeline
Generic
Sallyann Kearney

Sallyann Kearney

Ormeau,QLD

Summary

20 plus years of experience providing therapeutic support for adults with disabilities, customer service and clerical administration getting those with disability into venues. I am a competent planner, developer and implementer of complex individual program plans. Certified administrator, verifying customer needs and team building.

I have also managed to maintain a weekend job in the summer season (October - May) that has promoted my skills in administration, management, sales, staff retention, rostering and reporting.

I am extremely reliable, hardworking and passionate. I wish to start pursuing more opportunity in the Administration field where I will add immediate value to a growing team. I am inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

14
14
years of professional experience

Work History

PCA Rehabilitation Nurse and Support Worker

Self Employed
01.2017 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Showering, ,cleaning, cooking, organising and paying bills
  • Managed day to day house duties, doctors appointments and requirements
  • Managed household bills, correspondence and upkeep.

Merchandise Manager Red Hot Summer Tour

Regional Touring
01.2009 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Excel reporting and wages and structure
  • General Administration, rostering, staff management, and Stocktake
  • Liaising with clients, reporting on week by week sales.
  • Design and product launching
  • HR staff retention in all states
  • Social Media
  • Occupational Health and Safety
  • First Aid
  • Product knowledge
  • Administration and reporting
  • Rostering.

Senior Management team Customer resolutions

Ticketmaster
Melbourne, Vic
06.2013 - 05.2020
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Applied effective time management techniques to meet tight deadlines.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked well in a team setting, providing support and guidance.
  • Provided professional services and support in a dynamic work environment.
  • Paid attention to detail while completing assignments.

Education

Personal Care Assistant Level 3 Rehabilitation - Nursing

NMIT
Preston, VIC
06.2000

Music Business Management Degree - Business Management

NMIT
Collingwood, VIC
11.1997

Music Performance Degree - Musician

Box Hill College of Tafe - Melbourne University
Box Hill, VIC
11.1995

Skills

  • Daily Living Support
  • Accounts Payable and Receivable
  • Presentation Design
  • Dictation and Transcription
  • General Administration
  • Phone and communication skills
  • Rostering
  • Budgets
  • Invoicing and accounts payable
  • Social Media and Networking
  • Marketing
  • Reporting
  • First Aid

Accomplishments

  • Supervised team of 10-20 staff members.
  • Collaborated with team 10 in the development and launch of the Big Day Out.
  • Documented and resolved work safe issue which lead to a very healthy work life.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved huge Sales results by completing Customer Satisfaction with accuracy and efficiency.

Music, Family, Reading, Beaching and Dogs.

I am a 48 year young woman who is passionate about family, music, cooking, beach walks, reading and Dogs.

I have two very successful sons who travel the world as professional musicians and a young son who has Cerebral Palsy.

I have three dogs, all of the oodle variety, and nothing makes me happier than a house full to the brim with family, eating my delicious food, playing music, laughing and being together.

I am happily married and so glad my husband and myself made the decision to move to the sunshine state.

Timeline

PCA Rehabilitation Nurse and Support Worker

Self Employed
01.2017 - Current

Senior Management team Customer resolutions

Ticketmaster
06.2013 - 05.2020

Merchandise Manager Red Hot Summer Tour

Regional Touring
01.2009 - Current

Personal Care Assistant Level 3 Rehabilitation - Nursing

NMIT

Music Business Management Degree - Business Management

NMIT

Music Performance Degree - Musician

Box Hill College of Tafe - Melbourne University
Sallyann Kearney