Driven and personable professional with positive, upbeat approach to sales and customer service. Possesses solid understanding of sales strategies and customer relationship management, alongside proficiency in sales data analysis and CRM software. Committed to driving sales growth and enhancing customer satisfaction.
Hi, I’m
Sallyanne Eldridge
Surfers Paradise
Summary
Overview
30
years of professional experience
Work History
TorFX
Sales
01.2022 - 06.2025
Job overview
- Company Overview: Foreign Currency Exchange Brokers.
- Follow up on enquiry’s placed via web and inbound phone to promote TorFX services and facilitate opening TorFX account.
- Manage day-to-day administrative tasks, including organizing documents, handling data entry, and maintaining records with accuracy.
- Prepare clients documents and assign to compliance for review, follow up on further requested documents and information to finalise clients’ accounts.
- Act as the first point of contact for clients, handling phone and email inquiries with professionalism and care.
- Acting as first point of reception and forwarding clients to the appropriate department.
- Maintain a positive and professional demeanour in all client interactions, ensuring a high standard of service.
- Maintain databases and ensure data accuracy and confidentiality in all transactions.
- Foreign Currency Exchange Brokers.
Apple Marketing
Tele Fundraiser
11.2019 - 01.2022
Job overview
- Fundraising for various Charities -Salvation Army, Beyond Blue, Seeing Eye Dogs, The Sheppard Center, Heart Foundation and various Charities.
- Calling upon current donors and assisting with phone donations and raffle sales for charity support with Excalibur computerized phone system and P.O.S data management system.
- Cold canvassing to obtain support for charities.
- Use of Outlook and Teams for communication with management and administration departments.
- Attending Charity briefing and training session via Teams Visa.
Marquis Media
Telemarketer
01.2017 - 06.2019
Job overview
- Telemarketing with use of various scripts to invite and book clients for property investment seminars and in-home presentations including qualifying and data entry of details.
- Handling objections and complaints.
- Completing booking forms.
- I often reach my KPI and I often achieve good results.
Wealth Build Australia
Telemarketer
03.2014 - 07.2016
Job overview
- Telemarketing with use of various computerized scripts to invite and book clients for property investment seminars. call centre.
- Data entry of client’s details and call centre administration.
- I often reach my KPI and have good results.
- Supervisor duties for evening shift-6 months.
Freelance Photography
Photographer
06.2008 - 10.2014
Job overview
- I have subcontracted to various studios including Star Shots and Beaty Snaps along with obtaining my own for photography work for family and wedding photography.
- I subcontracted as a wedding DJ with Moby Disc and combined my wedding freelance photography.
- Sales and point of sale procedures, end of day paperwork and register cash up along with eftpo’s settlements.
- During this time, I also worked casual for various Telemarketing Company’s and studied part time.
Exclusive Photography
Photographer/Salesperson
10.2006 - 06.2008
Job overview
- Reception and administration duties including banking and re stocking office and studio supplies.
- Data entry and management.
- Scheduling sale and photography appointments and confirming or rescheduling when required.
- Photographing clients with use of in-house studio using freestanding lighting/reflectors and props for family, glamour, couple, and children portraiture.
- Performing sale presentations, editing portraiture with use of ADOBE Photoshop, and arranging post, delivery, or collection.
Photo Corp Australia
Photographer/Assistant Manager
02.2004 - 03.2006
Job overview
- Meet and greet of clients for photography & sale appointments and taking customer information such as name and address.
- Telemarketing for photography appointments from direct canvassing on floor promotions and out store promotional events.
- Photography for children, families, couples, singles model and corporate.
- Sales presentations, arranging finance and register and eftpo’s end of sale procedures.
- General administration duties and assistant manager duties including rosters, studio budgeting, KPI targets and supervising of staff, preparing employee pay roll for head office.
- Arranging out of store promotions such as expos & trade Shows.
- Banking and end of day cash up procedures along with end of day paperwork.
- I was also responsible for open & close of outlet.
Dreamworld
Photographer/Retail Assistant
01.1999 - 01.2004
Job overview
- Open & close of outlet procedures along with customer service, cash handling, register operations, bench sales and end of day cash up procedures.
- Wildlife presentations & koala handling to guests of Dreamworld and taking entertainment Portraits of Guests with Koala.
- I was trained to operate all Photographic out lets at Dreamworld and based at Koala Country.
The Sewing Machine Warehouse
Small Business Trainee/Front Desk Reception
09.1995 - 10.1998
Job overview
- Open & close of business including end of day paperwork with use of M.Y.O.B & banking procedures.
- Demonstrations of sewing machines & over lockers to obtain sales.
- Assisting with sewing lessons.
- Attending Sales training with Husqvarna & Elna.
- Front desk reception for sales & repairs and bookings for sewing lessons.
- Attending, planning and organizing out of store Promotions for craft Shows.
Education
Mudgreeba Primary School
University Overview
Keebra Park High School
University Overview
Serina Russo Institute-Online
Certificate III in Business Administration
05.2022
University Overview
VETEC
Certificate II in Small business
01.1997
University Overview
Skills
- Sales call management
- Sales pitches
- Data entry software proficiency
- Time management
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Timeline
Sales
TorFX
01.2022 - 06.2025
Tele Fundraiser
Apple Marketing
11.2019 - 01.2022
Telemarketer
Marquis Media
01.2017 - 06.2019
Telemarketer
Wealth Build Australia
03.2014 - 07.2016
Photographer
Freelance Photography
06.2008 - 10.2014
Photographer/Salesperson
Exclusive Photography
10.2006 - 06.2008
Photographer/Assistant Manager
Photo Corp Australia
02.2004 - 03.2006
Photographer/Retail Assistant
Dreamworld
01.1999 - 01.2004
Small Business Trainee/Front Desk Reception
The Sewing Machine Warehouse
09.1995 - 10.1998
Keebra Park High School
Serina Russo Institute-Online
Certificate III in Business Administration
VETEC
Certificate II in Small business
Mudgreeba Primary School
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