Sally Amabilino
Manjimup,WA
Summary
Dedicated professional with a proven track record in customer service and communication. Expertise in safety compliance and staff training, leading to enhanced operational efficiency and effective conflict resolution. Strong interpersonal skills facilitate productive interactions within diverse teams and with customers/clients.
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Enjoys working in supportive positive work environments with a demonstrated passion for building relationships.
Overview
7
7
years of professional experience
Work History
Supervisor/Manager
Southern Roasting co.
Manjimup, WA
03.2022 - Current
- Streamlined daily operations to optimize customers experience.
- Trained staff on equipment usage and safety protocols, enhancing operational compliance.
- Implemented customer service strategies that elevated client satisfaction levels.
- Resolved staff conflicts professionally, fostering a collaborative work environment.
- Trained and supported staff from a vast background of culture and ages.
- Monitored team performance against established targets, providing constructive feedback.
Swimming Instructor
Shire of Manjimup
Manjimup, WA
10.2023 - 07.2024
- Instructed swimming techniques to various age groups in structured classes.
- Developed lesson plans tailored to individual skill levels and goals.
- Ensured safety protocols were followed during all swimming activities.
- Communicated effectively with parents about student performance and class schedules.
- Instructed swimmers of all ages on proper technique, stroke development and water safety.
- Enforced pool rules, regulations and safety guidelines.
Process Plant Operator
Bannister Downs Dairy Company
Northcliffe, Western Australia
08.2018 - 03.2020
- Operated machinery to ensure efficient production processes.
- Conducted routine inspections to identify safety hazards and equipment issues.
- Assisted in training new operators on plant procedures and safety protocols.
- Responded promptly to alarms and equipment malfunctions, ensuring quick resolution.
- Communicated regularly with other departments regarding plant operations status updates.
- Ensured compliance with company policies and procedures as well as applicable regulatory standards.
Education
Swimming Instructor
Department of Education Swim School
Perth, WA01-2024
Certificate of Year 12
Geraldton Secondary College
Geraldton, WA11-1999
Counseling
Australian Institute of Professional Councillors
WASkills
- Staff training
- Customer service
- Conflict resolution
- Effective communication
- Safety compliance
- Staff training and development
- Troubleshooting and problem resolution
- Cross-functional communication
- Multitasking capacity
- Staff management
Affiliations
- Surfing
- Nature based activities
- Gym
- Self Development
Timeline
Swimming Instructor
Shire of Manjimup
10.2023 - 07.2024
Supervisor/Manager
Southern Roasting co.
03.2022 - Current
Process Plant Operator
Bannister Downs Dairy Company
08.2018 - 03.2020
Swimming Instructor
Department of Education Swim School
Certificate of Year 12
Geraldton Secondary College
Counseling
Australian Institute of Professional Councillors
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