Summary
Overview
Work History
Education
Timeline
Generic

Jason Strenger

Gold Coast,QLD

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Team Leader

ACM Parts
Hemmant, QLD
01.2023 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Established clear expectations for employees, providing guidance when needed.
  • Ensured compliance with all safety regulations in the workplace.
  • Maintained positive working relationship with fellow staff and management.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Forklift Operator

Budget Pet Products
Molendinar, Qld
12.2020 - 03.2021
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Ensured safety procedures were followed when operating forklifts.
  • Inspected lifts before use to prevent damage to goods.
  • Loaded pallets onto trailers for shipment.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Relocated goods from dock area to appropriate storage locations.
  • Kept record of daily activities such as number of items moved or handled throughout the day.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Used handheld scanners for warehouse management system compliance.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Inspected loads prior to lifting to determine weight distribution and stability.

Machine Shop Operator

Aston Manufacturing
Molendinar, Qld
01/03/21 - 31/05/21
  • Recorded data related to production runs including number of pieces produced and time elapsed.
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Operated forklifts to move heavy materials around the shop floor.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Used daily system logs to document production information, discussing issues with management.
  • Hand-assembled needed parts with bolts and screws.
  • Worked in a team environment with other operators to ensure quality products were produced efficiently and safely.
  • Maintained records of production output according to company standards.
  • Followed safety procedures while operating all machinery in the shop area.
  • Met or exceeded target for on-time customer shipments.
  • Cleaned work areas and removed scrap material from machines after each shift completed.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.

Education

Certificate III - Process Manufacturing

Truimph Training Acadamey
Southport, QLD
07-2020

High School Diploma -

Turramurra High School
Turramurra, NSW
12-1987

Timeline

Team Leader

ACM Parts
01.2023 - Current

Forklift Operator

Budget Pet Products
12.2020 - 03.2021

Machine Shop Operator

Aston Manufacturing
01/03/21 - 31/05/21

Certificate III - Process Manufacturing

Truimph Training Acadamey

High School Diploma -

Turramurra High School

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Jason Strenger