Sally J Boyle

• Continually maintained and improved company's reputation and positive image in markets served.
• Oversaw preparation of marketing copy, images, videos, emails and other collateral.
• Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
• Created printed marketing materials designed to drive campaigns.
• Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
• Optimized company's website and main corporate blog to boost SEO traffic to sites.
• Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
• Collaborated with graphic design personnel to integrate images as basic site components.
• Developed functional digital design concepts across various platforms to strengthen company brand and identity.

• Maintained efficient office operations by handling errands and administrative functions.
• Developed and deployed marketing collateral to promote properties and drive sales.
• Kept contacts organized to maintain readiness for future mailings.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Arrange and distribute company brochures and flyers.

• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Developing strategies to assist with clients' specific needs.
• Provided positive first impressions to welcome existing, new and potential customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Solved customer challenges by offering relevant services.
• Management of over 100 accounts both large and small.
• Educated clients on market trends and stayed up-to-date on forecasts.
• Identifying potential new markets with existing and potential exporters and importers then securing this business.
• Producing competitive quotations then following up on success of these quotations with customer.
• Provide regular reporting on sales KPI's to management as well as budgeting forecasts.

Achievements

- Establishing Hellmann Worldwide International Logistics brand in VIC & NT as a new source of market share.

- Securing both import & export business with major Australian International traders.

- Providing creative airfreight & ocean freight solution for Australian importer that allowed them to meet their expected budgets and delivery deadlines.

- Securing Chinese import business totalling 400 FEU per annum with major Australian importers.

- Training of operations and warehouse staff in correct handling of exports and imports.

- Researching and providing solution for major Australian customers to assist in their container packing requirements enabling their products to maximise container utilization while reducing costs.

• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Management of over 400 accounts located in Victoria.
• Developing and managing relationships with existing exporters & importers.
• Identifying potential new customers and securing business.
• Ensuring high level of representation in nominated territories, fully identifying and exploring all existing and potential freight opportunities.
• Developing sales visit plan and producing detailed meeting reports.
• Providing importers & exporters advice on shipping requirements and various terminology.
• Liaising and negotiating competitive freight rates with Commercial Pricing Departments, Airlines and Shipping lines.
• Producing detailed customer profiles and updating in Sales force.

Achievements

- Identifying and securing import business with major Australian importer totaling 180 containers per annum

- Securing 100% import business with major Australian companies totaling 120 containers per annum

- Negotiation and securing export business through improvement in customer service & regular visits with prominent Australian exporters for shipments to their major export market - increasing 80% of the market share for this customer.

- Identifying market demand for consolidated import services ex Japan and establishing the service.

- Securing export business to various destinations with major & boutique exporters

- Ability to work independently and self motivated – working remotely & in the office.

• Cultivated positive relationships with participants by interacting with group during fitness classes.
• Explained use of exercise equipment to all participants, prioritizing safety at all times.
• Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
• Instructed gym members about correct use of weight resistance and cardiovascular equipment.
• Motivated clients to achieve their personal fitness goals through developing and modifying routines.
• Led comprehensive boxing, aerobic and circuit training fitness classes.

• Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
• Management of accounts located in Victoria.
• Identified potential new customers and securing business.
• Ensuring a high level of representation in nominated territories, fully identifying and exploring all existing and potential freight opportunities.
• Developing a sales visit plan and producing detailed meeting reports.
• Identified revenue opportunities by collaborating with airlines and shipping partners.
• Providing importers & exporters advice on shipping requirements and various terminology.
• Producing detailed customer profiles and updating in Sales force.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Devised processes to boost long-term business success and increase profit levels.
• Supervision and leadership of operational staff.
• Reviewing all shipping files, ensuring shipments are correct, checking invoicing & advising staff of any amendments required.
• Liaising & maintaining relationships with various shipping and airlines. Obtaining competitive freight rates from shipping companies, airlines and freight forwarders.
• Co-originated weekly trade lane meetings.
• Monitoring of KPI's ensuring targets were met.
• Preparation of accurate documentation in accordance with contract, country and customer requirements through sea and airfreight shipments, both FCL and LCL shipments.
• Dealing with all international account terms options - Letters of Credit / Sight Drafts/ Term Drafts / CAD / Open Account / Prepayment.
• Thorough knowledge of products shipped – Frozen & Chilled Meat / Pharmaceuticals.
• Knowledge of international export requirements.
• Liaising with clients, processing plants, packers, shipping lines, banks, customs, AQIS, Business VIC and others as necessary.
• Creating customs clearance requirements for export shipments.
• Supervision and training of the department.

• Lawfully cleared merchandise through customs per client and government requirements.
• Verified rejected cargo and advised on steps to take for avoiding repeat denial.
• Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
• Calculated daily exchange rates and taxes due for goods and commodities.
• Preparation of accurate documentation in relation to contract, country and customer requirements through sea and airfreight shipments.
• Liaising with clients, processing products with shipping lines, banks, customs, AQIS and others as necessary.
• Monitoring stock movement and completing stock data entry.
• Arranging the exports to from the suppliers door to the final destinations overseas.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Served customers and followed outlined steps of service.