Salman Ahmed
Tallawong
Summary
Professional Summary
Resourceful and professional with extensive expertise in troubleshooting, maintenance, and customer relations. Demonstrated ability to enhance system performance and reliability through proactive maintenance strategies. Renowned for strong analytical and problem-solving skills, excelling at effectively diagnosing complex issues while delivering high-quality service under pressure. Goal-oriented with a drive for continued professional growth, eager to leverage experience in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Executive
Peter Warren Automotive
12.2023 - 01.2025
- Company Overview: Mercedes-Benz
- Maintained high KPI performance levels consistently
- Demonstrated extensive expertise in high-end luxury Mercedes-Benz products
- Utilized CRM software to manage customer interactions and sales processes efficiently
- Utilized various software and tools to streamline processes and optimize performance
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met
Customer Service Senior Representative
Automotive Superstore Pty Ltd
08.2022 - 12.2023
- Conducted administrative tasks including client communication and statistical sheet creation
- Managed communications with manufacturers and suppliers
- Trained new hires on customer service processes and protocols
- Delivering extensive automotive knowledge and product advisory to customers
- Implemented strategies to take advantage of new opportunities
- Developed proposals and quotes for clients based on their specific requirements
Receiving Supervisor/Floor Manager
Drake International
01.2022 - 02.2022
- Company Overview: (ALDI)
- Led team of 15-20 to maintain safety and productivity
- Conducted product scanning to ensure accurate inventory management
- Conducted pallet wrapping operations using effective techniques to enhance product protection
- Prepared and led staff training and instruction
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records
- Ensured compliance with company policies and safety regulations in the warehouse environment
Team Leader – Container Unloading
Impact HR Group
11.2020 - 08.2021
- Company Overview: Impact HR Group (UCC)
- Performed unloading operations for 40-foot containers efficiently
- Executed efficient packing and wrapping of pallets to ensure secure transportation
- Operated RF scanning technology to streamline inventory processes
- Conducted efficient and accurate pick packing processes
- Completed necessary paperwork related to shipping and receiving duties accurately
Contractor
Commercial Workplace Installations
06.2019 - 11.2020
- Company Overview: Commercial Workplace Installations (CWI)
- Executed office and library buildouts for academic institutions
- Communicated with clients to foster strong relationships
- Transported heavy equipment and furniture efficiently
- Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution
- Established work, budgets and construction timelines to manage and plan projects
Mechanical Assistant
Apollo Metals
02.2015 - 06.2019
- Conducted efficient dismantling of parts
- Performed detailed mechanical maintenance tasks
- Executed efficient car disassembly processes
- Managed container logistics encompassing both loading and unloading
- Operated industrial machinery with precision to enhance production efficiency
Part-Time Mechanical Employee
Riverstone LGP Centre
02.2015 - 06.2019
- Customer service: ensuring customers are satisfied with service
- Office and administrative duties; involving accounting and expenses, handling deliveries, payments, and phone calls
- Manual labour; aid with mechanical tasks such as car repairs, parts disassembly, vehicle and tank refilling, heavy lifting
- Working as part of a team
Education
Bachelor of Engineering - Civil And Geotechnical
Macquarie University
Sydney, NSW11-2025
Skills
- Client Relationship Management
- Effective Team Leadership
- Client Relationship Building
- Detailed Technical Illustration
- CRM proficiency
- Proficient in Microsoft Office 365
- Achievement-Focused Attitude
- Statistical Proficiency
- Team Development
- Proficient Task Prioritization
Certification
- Work Health & Safety General Construction Induction (White Card) - SafeWork NSW - 07/2020
- Unrestricted Drivers Licence - Manual and Automatic
Languages
English
Native or Bilingual
Timeline
Sales Executive
Peter Warren Automotive
12.2023 - 01.2025
Customer Service Senior Representative
Automotive Superstore Pty Ltd
08.2022 - 12.2023
Receiving Supervisor/Floor Manager
Drake International
01.2022 - 02.2022
Team Leader – Container Unloading
Impact HR Group
11.2020 - 08.2021
Contractor
Commercial Workplace Installations
06.2019 - 11.2020
Mechanical Assistant
Apollo Metals
02.2015 - 06.2019
Part-Time Mechanical Employee
Riverstone LGP Centre
02.2015 - 06.2019
Bachelor of Engineering - Civil And Geotechnical
Macquarie University
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