Salman Alfarisi
Wollongong
Summary
Accomplished Cafe Manager at MAC Cafe, adept in staff management and streamlining operations to increase efficiency.achieving a notable boost in customer satisfaction. Skilled in fostering team environments and implementing effective foodservice policies, significantly enhancing the cafe's reputation and operational success.
Overview
5
5
years of professional experience
Work History
Barista
Coffee Emporium
08.2024 - 10.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cafe Manager
MAC Cafe
03.2023 - 06.2024
- Manage day-to-day operations of the cafe
- Hire and onboard new wait staff and baristas
- Train employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Handling back office POS based
- Add new menu items based on seasonality and customers’ preferences
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
Barista All Rounder
MAC Cafe
06.2022 - 03.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer every shift
- Making quality beverages,generally speciallity hot coffe and ice coffee
- Mantain a clean workspace
Commercial Cleaner
Vivid
09.2019 - 05.2021
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
Education
Bachelor Of Computer Science - Information Technology
University of Wollongong
Wollongong, NSW08.2021
Skills
- Staff management
- Policies and procedures
- Foodservice
- Coffee brewing
- programming
- Cleaning and sanitizing
- Cash handling and management
Languages
Indonesian
Native or Bilingual
English
Professional Working
Personal Information
Title:
Timeline
Barista
Coffee Emporium
08.2024 - 10.2024
Cafe Manager
MAC Cafe
03.2023 - 06.2024
Barista All Rounder
MAC Cafe
06.2022 - 03.2023
Commercial Cleaner
Vivid
09.2019 - 05.2021
Bachelor Of Computer Science - Information Technology
University of Wollongong
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