Summary
Work History
Education
Skills
Languages
Timeline
Generic

Salman Shuvo

252 lakemba st,NSW

Summary

Customer-focused Guest Service Attendant known for exceptional ability to efficiently manage tasks and provide outstanding service. Specialize in conflict resolution, time management, and effective communication, ensuring guest experiences are positive and seamless. Excel in team collaboration, adaptability, and problem-solving, contributing to high standards of guest satisfaction in fast-paced environments.

Work History

Guest Service Attendant

Supreme Hospitality services
Sydney, NSW
07.2025 - Current
  • Assisted guests with check-in and check-out procedures efficiently.
  • Greeted guests warmly and provided information about services and amenities.
  • supported guest satisfaction and front-of-house service.
  • Collaborated with team members to ensure seamless guest experiences.

Store Associate

Rotating Roster Across Multiple Locations
Sydney, NSW
06.2025 - Current
  • Delivered consistent customer service across four distinct retail locations:
    Harrington Convenience Store – 107-109 Harrington St, The Rocks, NSW 2000
    CBD Mart & Tobacconist – 661 George St, Haymarket, NSW 2000
    Murray Grocer – 67-69 Murray St, Pyrmont, NSW 2009
    Murray Mart & Tobacconist – 135 Murray St, Pyrmont, NSW 2009
  • Managed daily operations, including inventory control, cash handling, and customer inquiries.
  • Adapted to varying store environments and customer demographics, ensuring high service standards.
  • Collaborated with team members across locations to maintain consistency and efficiency.

Guest Service Attendant

FBM Pty Ltd
Sydney, NSW
05.2025 - 07.2025
  • Managed guest requests with professionalism and attention to detail.
  • Delivered pleasant guest experiences with friendly service and caring demeanor.
  • Communicated effectively with team members to streamline daily operations.

Education

BBA - Marketing

Central Queensland University
400 Kent Street ,Sydney

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Marketing strategies
  • Data analysis
  • Project management
  • Guest relations expertise
  • Tourism industry insight
  • Hospitality background

Languages

English
Professional
Bengali
Native/ Bilingual
Hindi
Limited

Timeline

Guest Service Attendant

Supreme Hospitality services
07.2025 - Current

Store Associate

Rotating Roster Across Multiple Locations
06.2025 - Current

Guest Service Attendant

FBM Pty Ltd
05.2025 - 07.2025

BBA - Marketing

Central Queensland University
Salman Shuvo