Dedicated and personable customer service professional with over 3 years of experience delivering exceptional support and satisfaction. Proficient in handling a wide range of customer inquiries, issues, and complaints with empathy and efficiency. Skilled in conflict resolution and exceeding customer expectations through active listening and problem-solving. A fast learner who easily adapts to various communication channels, including phone, email, and in-person interactions. Proven ability to collaborate with cross-functional teams to ensure seamless customer experiences. Committed to continuous improvement and passionate about delivering unparalleled service excellence.