Salome Raut
Manly Vale,Australia
Summary
Diligent customer service assistant with solid background in retail customer service. Proven track record in providing exceptional customer experiences and resolving issues efficiently. Demonstrated ability to handle high-pressure situations and maintain positive shopping environment through effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Retail Customer Service Associate
Coles Supermarket
02.2025 - Current
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company's policies.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
- Conducted regular price checks, ensuring accurate pricing on products and displays throughout the store.
- Streamlined checkout process for faster transactions, resulting in reduced waiting times for customers.
Retail Assistant
PETER ALEXANDER
11.2024 - Current
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Demonstrated strong product knowledge, guiding customers toward ideal purchases for their needs and preferences.
Retail Pharmacy Assistant
Chemist Warehouse
10.2022 - 05.2024
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
FOH Team Member
KFC
03.2022 - 09.2022
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
Education
Bachelor of Science -
Macquarie University
Sydney, NSW10-2027
Skills
- Customer engagement
- Good communication skills
- Cash handling
- Brand awareness
- Teamwork and collaboration
- Point of sale systems
Timeline
Retail Customer Service Associate
Coles Supermarket
02.2025 - Current
Retail Assistant
PETER ALEXANDER
11.2024 - Current
Retail Pharmacy Assistant
Chemist Warehouse
10.2022 - 05.2024
FOH Team Member
KFC
03.2022 - 09.2022
Bachelor of Science -
Macquarie University
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