Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
References
Timeline
Generic

Salomi Gomes

Sydney,NSW

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced in providing personalized product recommendations and solutions that exceed company expectations. Fostering a goal of reimaging the customer experience through marketing and an innate and driven eagerness to undertake challenges and acquire new skills.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Officeworks
Hornsby, NSW
11.2022 - Current
  • Assisted customers with product selection, answered queries and provided personalized. advice to guide the customer journey in a timely manner.
  • Maintained up-to-date knowledge of all available products whilst curating new ways to attract customers and enhance sales KPIs.
  • Assisted with the management of inventory through stocking shelves and completing stocktakes to ensure stock availability.
  • Operated point-of-sale systems accurately to process payments from customers within a fast-paced environment.

Marketing Executive

Bleak Valley Co
Sydney, NSW
11.2022 - 10.2023
  • Was a founding member of a team that raised $400,000 for the development of Artificial Intelligence applications for clients at the intersection of AI and blockchain.
  • Created online fundraising campaigns using social media platforms with insightful content designed to highlight organizational objectives and attract investors.
  • Devised organizational vision, mission and foundational structure to facilitate early growth as we scaled from 0 to over 9 employees.
  • Analyzed operations to evaluate company performance, determining areas of potential improvement and oversight of strategic positioning in relation to marketing campaigns.

Front of House Team Member

Fitzroy Lane
Pennant Hills, NSW
01.2022 - 10.2022
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Education

Bachelor of Commerce - Marketing

University of New South Wales
Sydney, NSW
12.2024

High School Diploma -

Mount St. Benedict College
Pennant Hills
10.2022

Skills

  • Sales Promotion
  • Customer Service
  • Problem-Solving
  • POS System Operation
  • Sales Goals Attainment
  • Positive and Professional
  • Teamwork and Collaboration
  • Proficiency in microsoft software
  • Efficiency working under pressure

Websites

Accomplishments

  • High School High achievers award
  • Demonstrated leadership as a marketing consultant through a small start-up team with limited resources reaching a $400,000 fundraising round.
  • Broadened and maintained an extensive network of contacts and clients.
  • Praised for the ability to solve difficult problems independently and efficiently within fast-paced and high-stress situations.

Affiliations

  • Passionate about digital design and graphic creation

References

References available upon request.

Timeline

Retail Sales Associate

Officeworks
11.2022 - Current

Marketing Executive

Bleak Valley Co
11.2022 - 10.2023

Front of House Team Member

Fitzroy Lane
01.2022 - 10.2022

Bachelor of Commerce - Marketing

University of New South Wales

High School Diploma -

Mount St. Benedict College

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Salomi Gomes