Saloni Gupta
Chef And Barista
Sunshine,VIC
Overview
7
7
years of professional experience
2
2
Languages
Work History
Chef Supervisor
Deepan Uptrey
10.2021 - Current
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Collaborated with staff members to create meals for large banquets.
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored kitchen staff to prepare each for demanding roles.
Cellar Door Ambassador
Barry Morgn
07.2022 - 01.2024
- Assisted team with operational policies and procedures to drive services.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Greeted customers and clients to create welcoming atmosphere.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Head Barista and Manager
James
02.2020 - 01.2024
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Designed and adjusted work schedules to meet business demands.
- Participated in budgeting and forecasting activities to make informed decisions.
Barista
Sylvia
03.2018 - 11.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Managed over 500 customer per day and worked under pressure with Smile
Barista Shift Supervisor
John
11.2016 - 04.2018
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Accurately completed end-of-day financial tasks worth over $[Amount] of cash and card transactions daily.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
MBA - Business Administration And Management
04.2001 -
Certificate 3 & 4 in Cookery - Cookery
04.2001 -
Advance Diploma in Leadership And Management - Managerial Economics
04.2001 -
Bachelor Of Commerce - Accounting
04.2001 -
Skills
Customer Relations
Latte Art / Coffee Knowlegde
RSA
Multitasking/ Team Work
Timeline
Cellar Door Ambassador - Barry Morgn
07.2022 - 01.2024
Chef Supervisor - Deepan Uptrey
10.2021 - Current
Head Barista and Manager - James
02.2020 - 01.2024
Barista - Sylvia
03.2018 - 11.2020
Barista Shift Supervisor - John
11.2016 - 04.2018
Torrens University - MBA, Business Administration And Management
04.2001 -
Imperial College - Certificate 3 & 4 in Cookery, Cookery
04.2001 -
Australian National College - Advance Diploma in Leadership And Management, Managerial Economics
04.2001 -
CSJM University - Bachelor Of Commerce , Accounting
04.2001 -