Saloni Kaushik
Sydney,NSW
Summary
Excel in communication, teamwork, and adaptability, crucial for thriving in fast-paced dining environments. Committed to enhancing customer satisfaction through attentive service and quick problem resolution.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Wait Staff Member
Pancakes on the rocks
Beverly hills , Nsw
04.2023 - Current
- Provided excellent customer service to enhance dining experience.
- Assisted with setting up dining areas and maintaining cleanliness.
- Addressed guest inquiries and resolved minor issues effectively.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Ensured that all orders were taken correctly and in a timely manner.
- Greeted and welcomed customers, providing them with menus.
- Set up dining room to meet hospitality and service standards.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Answered questions about menu selections and made recommendations when requested.
- Discussed dining menu information to aid in decision process for senior residents.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
Education
Bachelor of Early Childhood Care And Education - Education
Excelsia University College
Pennat Hills, Nsw 02.2024 - 10.2025
Skills
- Team collaboration
- Communication skills
- Cleanliness and hygiene
- Food allergy awareness
- Beverage recommendations
- Food safety
- Hospitality service expertise
- Strong work ethic
- Sales techniques
- Team member support
- Special dietary requirements
Timeline
Bachelor of Early Childhood Care And Education - Education
Excelsia University College
02.2024 - 10.2025
Wait Staff Member
Pancakes on the rocks
04.2023 - Current