Saloni Kirtane
Wellard,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated to completing required tasks and upselling the promotional items. Dedicated to excellent customer service.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
BP Rockingham Park
05.2018 - 10.2021
- Providing amazing customer service while greeting customers in a friendly manner.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to manager.
- Constantly made customer coffee orders with minimal wait times.
- Responsible for maintaining cleanliness in store and on forecourt of the station.
- Excellent customer service running transactions at cash register.
Cleaning Staff Member
AHS Hospitality Group
05.2017 - 03.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises such as hotel rooms.
- Dusted furniture, walls, machines, and equipment and mopped all hard surfaces.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
Education
BBA - Accounting And Business Management
J.G. College of Commerce
Gujarat, India03.2015
Skills
- Customer Service
- Sales Expertise
- Store Maintenance
- POS Systems Expert
- Promotional Support
- Staff Training
- Stock Management
- Customer Relations
- Active Listening
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Service Representative
BP Rockingham Park
05.2018 - 10.2021
Cleaning Staff Member
AHS Hospitality Group
05.2017 - 03.2018
BBA - Accounting And Business Management
J.G. College of Commerce
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