Italian
Salvatore Patane
QTC Registered Teacher
Gold Coast,QLD
Summary
I am Salvatore Patane, an energetic educator with proven skills in teaching diverse students English and Ancient History/Modern History. I am diligent and adaptable in meeting individual student needs with warm, safe educational environments. Experienced with Vygotsky's pedagogical practices. I am committed to providing students with necessary tools to achieve academic goals, instilling love of learning and cooperative teamwork and adept in application of excellent communication and problem solving skills.
Overview
2
2
Languages
18
18
years of post-secondary education
10
10
years of professional experience
Work History
Receptionist
Hotel Villa Romeo
Catania , Sicily
2011.01 - 2011.06
- Answering phone calls, e-mails, scheduling and managing data flow of orders and processing EFTPOS payments.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Routed incoming mail and messages to relevant personnel without delay.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Adjunct Care Assistant
Carina Leagues Club, Kids Club
Brisbane , QLD
2015.01 - 2020.09
- As an adjunct care assistant, my role concerned delivering excellent customer service and providing entertainment, care, safety and supervision for all children.
- Caring for children whose age ranged from 3 to 12 years old.
- Following a strict sign-in procedure to ensure that children were picked by the required parent/guardian.
- Monitoring children behaviour throughout.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Activities enacted with children include but were not limited to: playing cards, painting, drawing, colouring-in, playground supervision, playing consoles (organising tournaments and team games), running activities and theme parties.
Early Childhood Worker/ OSHC Assistant
Randstad Education
Brisbane North & South , QLD
2017.01 - 2019.01
- As a Childcare worker, my duties involved ensuring the safety of all the children in my care, making sure that all the children were happy and proactively instill a sense of confidence and belonging in children.
- I worked with a different variety of children, including children with special needs, including ASD and ADHD.
- My pedagogy revolved around the use of strategies from the Early Years Leaning Framework.
- Planned and managed learning-focused, imaginative and play-oriented activities for children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Sales Assistant
Hofstays - House Of Diamonds
Brisbane , QLD
2017.01 - 2018.01
- As a sales assistant at Hofstays, my roles included: selling of high-end and bespoke jewellery, performing sales reports, building long-term customer relationships and working closely with suppliers.
- I performed opening and closing duties, including operating a safe and reconciling end of day sales reports.
- I have mastered the use of two retail operating systems, Arms and Swim, and have worked closely with the Store Operation Manager.
- Ensured customer satisfaction and building rapports as part of my professional credo.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Waiter
Carina Leagues Club
Brisbane , QLD
2013.01 - 2014.01
- As a waiter, my main was to deliver excellent customer service and listening to customer’s requests.
- My main duties involved cleaning, fast service and customer’s satisfaction.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Tutor
North Shore Coaching College
Brisbane , QLD
2021.02 - Current
- Tutored struggling, average and advanced students in English and Creative Writing course materials.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Developed student confidence though attentive instruction in writing and grammar, applying positive reinforcement strategies.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Updated required logs and student documentation to keep records accurate and current.
- Helped students prepare for routine and standardized tests, including college entrance exams.
Education
Bachelor of Arts - Humanities - History And English
University Of Queensland
Saint Lucia, QLD 2014.08 - 2020.12
Bachelor of Education - Education
The University Of Queensland
Saint Lucia, QLD 2014.08 - 2020.12
First Aid Certificate - undefined
Life Saving Certificate - undefined
RSA Certificate - undefined
NRA - undefined
Advanced High School Diploma - Human Sciences, Psychology, Pedagogy, Sociology & Philosophy
Human Sciences Lyceum
Catania, Sicily 2006.01 - 2011.01
Skills
Critical thinkingundefined
Accomplishments
- I have attended a course in Retail which included the study of OHS and Hazards minimizations.
- I have undertaken a life-saving course, as well as a First Aid course.
- I have participated in the IDAHOBIT Inclusive Workshop aimed at supporting students who might experience discrimination based on gender and sexuality.
- I have participated in the ARTIE Program for a semester to support Indigenous students' educational outcomes. The program’s aim is to assist in “Closing the Gap” in educational outcomes between Aboriginal and Torres Strait Islander students, and non-Indigenous peers.
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies and Interests
- I am passionate about cultures and overseas customs.
- I enjoy technology, including relevant tech and video games.
- I used to sing in a local choir and I still enjoy singing.
- I enjoy theatre and musicals depicting ancient tragedies and comedies.
- I am invested in popular culture.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Tutor
North Shore Coaching College
2021.02 - Current
Early Childhood Worker/ OSHC Assistant
Randstad Education
2017.01 - 2019.01
Sales Assistant
Hofstays - House Of Diamonds
2017.01 - 2018.01
Adjunct Care Assistant
Carina Leagues Club, Kids Club
2015.01 - 2020.09
Bachelor of Arts - Humanities - History And English
University Of Queensland
2014.08 - 2020.12
Bachelor of Education - Education
The University Of Queensland
2014.08 - 2020.12
Waiter
Carina Leagues Club
2013.01 - 2014.01
Receptionist
Hotel Villa Romeo
2011.01 - 2011.06
Advanced High School Diploma - Human Sciences, Psychology, Pedagogy, Sociology & Philosophy
Human Sciences Lyceum
2006.01 - 2011.01