Salwa Ibrahim
Brisbane,QLD
Summary
Enthusiastic and dedicated student pursuing a degree in marketing, eager to embark on a challenging internship to gain hands-on experience in the dynamic field of marketing. Armed with a solid foundation in marketing principles and a passion for creativity, I am eager to contribute fresh ideas, strong analytical skills, and a proactive attitude to support marketing initiatives. Seeking an opportunity to learn from industry experts, refine my skills, and make meaningful contributions to your team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Consultant
Yes Optus
Brisbane, QLD
12.2021 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Shift Manager
Woolworths Group
Brisbane, QLD
11.2020 - 12.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Bachelor of Business - Marketing
University of Southern Queensland
Springfield, QLD07.2025
High School Diploma -
Corinda State High School
Corinda, QLD09.2017
Skills
- Social Media Marketing
- Digital Marketing
- Creative Direction
- Social Media Platforms
- Relationship Building
- Creative and Innovative
- Microsoft Office
- Time Management
Certification
- Digital Marketing (HubSpot)
- Advanced Content Marketing (Google)
- Fundamentals of Digital Marketing (Semrush)
Timeline
Sales Consultant
Yes Optus
12.2021 - Current
Shift Manager
Woolworths Group
11.2020 - 12.2021
Bachelor of Business - Marketing
University of Southern Queensland
High School Diploma -
Corinda State High School