Sam Abhishek
Munno Para,SA
Summary
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head of Sales & Marketing
Clientele Solutions
12.2020 - Current
- Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.
- Cold called prospects and booked highly qualified appointments.
- Did cold Linkedin outreach to attract B2B leads for commercial solar and battery opportunities.
- Used internal CRM to keep customer information up to date and send emails to nurture leads.
- Prepared proposals for customers and provided support through the sales process.
- Evaluated market data to develop and create business strategies and marketing plans.
- Suggested innovative ideas to increase sales and improve customer experience.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Managed sales promotions and marketing strategies on major social media sites.
- Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Directed sales and marketing management staff in successful use and development of business plans and strategies.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Media Sales Advisor
Sensis
02.2020 - 12.2021
- Created and presented media and advertising packages to prospective customers.
- Conducted market research to attract clients in new territories.
- Maintained meticulous client records with Salesforce to promote accurate invoicing and account continuity.
- Used cold calling to reach out to local business owners needing new advertising products and services.
- Cold called and cold Linkedin outreached 300 to 500 new businesses a week.
- Closed $10K a week in new business and upgrading existing B2B clients.
- Made sure i exceeded monthly retention target and acquired 97 new businesses to sign up to new digital advertising and Saas offerings.
- Managed a portfolio worth $978K per month and 230 SME clients.
- Contacted clients in person and on telephone to obtain feedback about services purchased.
- Maximized ROI of advertising campaigns through continual analysis of performance, response-rates and results.
- Used Google Analytics to analyze conversion rates across multiple digital channels.
- Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
- Analyzed and reported social media and online marketing campaign results.
- Curated and segmented editorial content to increase engagement and channel growth.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
Business Development Manager
23 Digital
02.2019 - 02.2020
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth
- Devised SWOT analysis to create and execute business plans for every potential client
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Grew sales numbers by $600,000 through skilled sales support for new and existing customers
- Reduced digital marketing costs per website visit by 30% through improved strategies for most clients
- Collected data and performed customer needs analysis
- Applied strategic negotiation and sales closing skills to bring in 70 new SME customers over 9 months
Business Account Manager
Telstra Business Centre Knox
10.2018 - 02.2019
- Responded to customer requests via telephone and email
- Performed initial client assessment and analysis to begin sales process
- Worked directly with small business and corporate customers to achieve solutions for they businesses
- Growing customer base through outbound calling
- Maintained and organised a customer database of over 500 clients in surrounding suburbs
- Booked appointments with warm leads for Business Development Managers
Marketing Manager
South Australian Indian Students Society
06.2017 - 09.2018
- Grew followers and engagement on social media pages by organically targeting the audience
- Ran eye catchy smart lead generation ads on Facebook to capture emails to sign up members
- Researched ideal persona clients that would sign up for membership
- Did lazer niche targeting for campaigns on Facebook to get the most high quality leads
- Used custom audiences to do the retargeting and build lookalikes to scale the campaigns
- Came up with Innovative ways to automate the process and spend more time on building new strategies
Sales Representative & Business Specialist
Telstra Shop Modbury
09.2016 - 09.2018
- Answered product questions with up-to-date knowledge of sales and store promotions
- Helped drive sales goals and achieve beyond monthly KPIs
- Dedicated to continuously improving sales abilities and product knowledge
- Cross-sold complementary products and services to customers
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Earned management trust by serving as key holder, responsibly opening and closing store
- Communicated with vendors regarding back order availability, future inventory and special orders
- Scored in top 10% of employees for hitting sales targets
- Set up and explained new membership contracts
- Recommended alternative items if product was out of stock
- Communicated all store initiatives and promotions to customers to generate return business
Education
Master in Applied Digital Marketing - Digital Marketing
Charles Sturt University
Charles Sturt University, NSW (Online)2020
Bachelor of Entrepreneurship & Innovation - Business
The University Of Adelaide
Adelaide, SA, Australia2018
Bachelor Of Health Science - Health Science
University Of Adelaide
Adelaide2018
Google Ads Search Certification - Digital Marketing
Google Ads Academy
Melbourne, VIC2018
Certificate 3 - Aged Care & Disability
Applied Care
2013
Skills
- Skilled problem solver
- Active listening skills
- Feeding assistance
- Compassionate care
- Mobility assistance
- Activity planning
- First aid and safety
Additional Information
- Current first aid and full SA drivers license with reliable vehicle
- If selected I am ready to start within 2 weeks
Work History
Sales Representative,false,Sales Representative
References
Available upon request
Certification
Cert 3 in disability & aged care
Timeline
Head of Sales & Marketing
Clientele Solutions
12.2020 - Current
Media Sales Advisor
Sensis
02.2020 - 12.2021
Business Development Manager
23 Digital
02.2019 - 02.2020
Business Account Manager
Telstra Business Centre Knox
10.2018 - 02.2019
Marketing Manager
South Australian Indian Students Society
06.2017 - 09.2018
Sales Representative & Business Specialist
Telstra Shop Modbury
09.2016 - 09.2018
Master in Applied Digital Marketing - Digital Marketing
Charles Sturt University
Bachelor of Entrepreneurship & Innovation - Business
The University Of Adelaide
Bachelor Of Health Science - Health Science
University Of Adelaide
Google Ads Search Certification - Digital Marketing
Google Ads Academy
Certificate 3 - Aged Care & Disability
Applied Care