Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
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Sam Begg

Adelaide,South Australia

Summary

I am a dynamic and dedicated worker with experience at McDonald's, excelling in multitasking and clear communication. I have the ability to collaborate effectively with crew members while maintaining integrity and delivering high-quality service. I also utilise my problem-solving skills to overcome tasks and to ensure a positive dining experience for customers.

Overview

2
2
years of professional experience

Work History

Crew Leader

McDonald's Restaurant
Adelaide, South Australia
11.2023 - Current
  • During a shift at McDonald’s, I was working out front on the register, dealing with a customer who had received the wrong order. I asked the kitchen to remake the order, gave the customer some complimentary sauces, and apologised on behalf of the store. He complimented me on my friendly service, and forgave us for the minor mistake.
  • During rush hour at McDonald’s, one of the main screens in the kitchen that presented the orders was not working. Using fast thinking, I disconnected the plug from the screen and switched it with a different plug from a screen we were not using. This resulted in our being able to use the main screen to see the incoming orders, and hence, make the food for the waiting customers.
  • During a shift at McDonald’s, we had a new employee struggling with the grills in kitchen. I went over to him and comforted him while also teaching and explaining to him how to use the grills effectively. This resulted in product being produced safely and quickly.

Education

Bachelor of Business - Sports And Recreational Management

University of South Australia
Adelaide, SA

Skills

  • Integrity and honesty
  • Clear communication
  • Problem-solving
  • Multitasking and organisation
  • Teamwork and collaboration
  • Time Management

Interests

  • Love to play and watch all sports, and played for the Lockleys Demons Football Club for 10 years
  • Love to train and improve my fitness through running and gym work
  • Passion for learning and crafting projects
  • Enjoy travelling and exploring new places.

References

  • Current manager
  • Teagan Wilson
  • Restaurant Manager of the Airport McDonald's
  • Email: teagan.wilson@au.stores.mcd.com

  • Current Manager
  • Anamol Silwal
  • Manager at the Airport McDonald's
  • Email: Anmolsilwal9876@gmail.com

Timeline

Crew Leader

McDonald's Restaurant
11.2023 - Current

Bachelor of Business - Sports And Recreational Management

University of South Australia

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