Sam Burns
Bannockburn,VIC
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Representative
Whitecross
12.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Commercial Coordinator
Bunnings Warehouse
06.2020 - 11.2022
- Assisting with Commercial Project
- Implement Bay Layouts for efficient Picking
- Inventory Management and Processes
- Creating New Procedures
- Transport Bookings
- Picking accuracy
- Stock loss and Returns
- Loading/Unloading Management
- Team Management
- Customer Resolution, Time Management
- Operational Procedures
- Rostering to task
- Profit and Loss
- Stock ordering
- Safety
- Basic Office Suit.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Assistant Store Manager
Bunnings Warehouse
06.2020 - 06.2021
- Sales Planning
- Merchandising
- Team Management
- Customer Resolution
- Time Management
- Operational Procedures
- Rostering to task
- Stock ordering and Management,
- Inventory Process
- Safety.
Long-life Team Manager
Woolworth's Group
02.2008 - 09.2019
- Managing Costs
- Customer Service
- Stock Loss and Waste
- Wage Targets
- Seasonal Planning
- Stock Ordering
- Inventory Management
- Merchandising
- Ordering with Stakeholders
- Compliance, Ticketing Standards and Maintenance, Planogram Standards,
- Event Planning
Education
Youth Services
Gordon Institute
Geelong, VIC10.2003
Skills
- Complex Problem-Solving
- Creating Positive Culture
- Determined
- Organised
- Proactive
Certification
Victorian Full Drivers Licence
Victorian Full Motorbike Licence
High Risk LF Forklift Licence
Current Level 2 First Aid and CPR
Timeline
Sales Representative
Whitecross
12.2022 - Current
Commercial Coordinator
Bunnings Warehouse
06.2020 - 11.2022
Assistant Store Manager
Bunnings Warehouse
06.2020 - 06.2021
Long-life Team Manager
Woolworth's Group
02.2008 - 09.2019
Youth Services
Gordon Institute
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