Summary
Overview
Work History
Education
Skills
Timeline
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Sam Chapman

Sam Chapman

Melbourne,VIC

Summary

I am a dedicated and results-driven sales professional with over 4 years of experience in sales seeking a challenging sales position to utilize my skills in generating revenue and building strong client relationships.

Overview

5
5
years of professional experience

Work History

Face-to-Face Fundraiser

P&P
Richmond, VIC
08.2023 - Current
  • Prepared and delivered presentations at events to promote the organization's mission and objectives.
  • Collaborated closely with marketing team to create effective messaging that resonates with target audiences.
  • Developed and implemented fundraising strategies to maximize donor engagement.

Travel Agent

Happy Travels
Cairns, QLD
01.2023 - 07.2023
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Prepared customized itineraries based on customer needs and preferences.
  • Ensured all reservations were accurately documented in agency's system prior to client departure date.

Outbound Call Centre Representative

Macfarlane group
Gloucester , Gloucestershire England
03.2021 - 05.2022
  • Developed positive relationships with customers through friendly interactions.
  • Refined and demonstrated excellent listening skills, asked probing questions, understood concerns, and overcame objections.
  • Seized opportunities to upsell new product offerings to current customers and coached team to upsell.
  • Analyzed customer feedback and identified areas of improvement in the call center processes.

Travel Agent

Thomas cook
Gloucester , Gloucester England
01.2019 - 03.2021
  • Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
  • Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.

Education

High School Diploma -

Beaufort Community School
Gloucester , England
06-2018

Skills

  • Building Rapport
  • Negotiation Tactics
  • Critical Thinker and problem solver
  • Goal-Oriented
  • Continuous Improvement
  • Closing Techniques
  • Active listener
  • Script Reading
  • Attention to Detail
  • Time Management
  • Reliability
  • Adaptability

Timeline

Face-to-Face Fundraiser

P&P
08.2023 - Current

Travel Agent

Happy Travels
01.2023 - 07.2023

Outbound Call Centre Representative

Macfarlane group
03.2021 - 05.2022

Travel Agent

Thomas cook
01.2019 - 03.2021

High School Diploma -

Beaufort Community School

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Sam Chapman