Sam Coles
Craigie,Australia
Summary
Dynamic professional with a clean driving record and a safety-focused mindset, honed at Swan Transit. Proven ability to foster client relationships as a Sales Manager at Westwools, resolving issues with empathy and enhancing customer loyalty. Skilled in pre-trip inspections and navigating challenging weather conditions, ensuring timely and safe transport.
Overview
24
24
years of professional experience
Work History
Bus Driver
Swan Transit
Craigie, Australia
03.2015 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Received excellent customer reviews for friendly, punctual transport services.
- Transperth
Sales Manager
Westwools
Perth, Australia
01.2003 - 12.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- For 2 years at Westwools I was the internal auditor
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Carpet Manufacturer
Education
High School Diploma -
Craigie High School
Perth, WASkills
- Clean driving record
- Pre-trip inspections
- Safety-focused
- Weather condition driving
Hobbies and Interests
- Team Sports
- Enjoy participating in soccer for overall physical and mental well-being.
- Participate in various sports activities for physical activity, camaraderie, and personal growth.
- Committed to improving personal fitness through regular participation in soccer.
Timeline
Bus Driver
Swan Transit
03.2015 - Current
Sales Manager
Westwools
01.2003 - 12.2015
High School Diploma -
Craigie High School