Summary
Overview
Work History
Education
Skills
Certification
Extra Info
Timeline
Generic

Sam Cook

Sydney,Nsw

Summary

Experienced retail worker with a proven track record of exceptional communication and customer service skills with a comprehensive understanding of store and table management. Proficient in overseeing various aspects of retail operations, including inventory management, cash handling, and order fulfillment. Demonstrated ability to effectively interact with customers, ensuring their needs are met and providing personalized assistance. Skilled in multitasking and maintaining a smooth flow of operations in fast-paced environments. Adept at managing both retail stores and dining tables, ensuring seamless experiences for patrons.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Worker

Avalons Organics
12.2019 - 03.2024
  • Managed stock inventory, ensuring accurate and timely restocking of organic products.
  • Operated the till efficiently, managing both EFTPOS machines and cash transactions.
  • Processed online orders, ensuring orders were fulfilled accurately and promptly.
  • Conducted deliveries, ensuring products reached customers in a timely manner and in pristine condition.
  • Provided exceptional customer service, assisting customers with inquiries, product recommendations, and purchases.

Restaurant Waiter

Cha No 9 Thai
01.2017 - 11.2019
  • Set up tables for different events, making sure everything was organized and followed service rules.
  • Talked to customers to make them feel welcome and encourage them to come back. Also, took orders accurately and listened to feedback carefully.
  • Managed multiple tables at once, making sure customers were happy with their food by communicating well with the kitchen staff.
  • Knew the menu inside out and gave personalized suggestions to customers based on what they liked and any special dietary needs.

Education

Bachelor of Applied Finance And Accounting - Finance And Accounting

Macquarie University
Sydney, NSW
08.2027

High School Diploma -

St Luke's Grammar School
Dee Why
10.2023

Skills

  • Customer Service
  • Order Management
  • Tableside Service
  • Sales proficiency
  • Table Setting
  • Reliability and punctuality
  • Cash Handling Accuracy
  • Team Cooperation
  • Friendly and Helpful
  • Goal-Driven
  • Relationship Building
  • Order Accuracy

Certification

  • Responsible Service of Alcohol (RSA) - [Received March 2024]

Extra Info

About me:


  • Born 10th of January 2005
  • Lived in the northern beaches (Avalon) my whole life
  • Hobbies such as Soccer, Surfing, Basketball and fishing
  • Been a regular customer to The Newport for a decade
  • Personally know various members of The Newport's staff
  • Available and reliable


Timeline

Retail Worker

Avalons Organics
12.2019 - 03.2024

Restaurant Waiter

Cha No 9 Thai
01.2017 - 11.2019

Bachelor of Applied Finance And Accounting - Finance And Accounting

Macquarie University

High School Diploma -

St Luke's Grammar School

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Sam Cook