Samantha Flavel
Wickepin
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Accounts Payable Clerk
WA Country Health Service
Narrogin
11.2023 - Current
- Maintained accurate records of accounts payable transactions and reconciliations to ensure financial integrity.
- Processed invoices and payments in accordance with company policies and procedures.
- Utilized accounting software to enter invoices and track payment schedules.
- Handled high-volume invoice processing with minimal supervision.
- Collaborated with vendors to promptly resolve billing and payment discrepancies, enhancing vendor relationships.
- Ensured compliance with company policies during accounts payable operations.
- Communicated effectively with internal teams regarding payment approvals and inquiries.
- Maintained accounts payable files and records in an organized manner.
- Prepared account reconciliations for month-end close processes, supporting timely financial reporting.
- Supported audits by providing documentation and explanations for transactions.
- Analyzed purchase orders, contracts, invoices, and other documents related to the accounts payable cycle.
Account Manager
Country Wide Insurance Brokers
Narrogin
09.2021 - 07.2022
- Liaised with key accounts to provide tailored support that addressed specific client needs.
- Managed a portfolio of commercial business, farming, and domestic insurances.
- Met regularly with clients to review accounts and recommend suitable insurance products.
- Identified client needs and made tailored recommendations.
- Reviewed and produced insurance contracts for clients to ensure accuracy and compliance with regulations.
- Processed insurance claims by gathering necessary documentation and coordinating with relevant parties.
- Coordinated communication among team members to enhance project clarity and operational efficiency. and identify those of importance which require immediate attention.
- Ensure and maintain confidentiality of all communication and documentation.
- Use of company database to access and record client information.
Intelligence Analyst
Serco Immigration Services
Northam
11.2017 - 08.2021
- Created multi-source intelligence reports that informed and supported field operations.
- Research and analyse data to provide risk assessments to government personnel.
- Identified information gaps and potential threats by evaluating relevance and accuracy of gathered intelligence using analytical methodologies and database systems.
- Screen and interpret all-source intelligence information.
- Apply new tools and techniques to the intelligence cycle.
- Developed actionable recommendations for clients and agencies based on thorough analysis.
- Review files and records to obtain business information.
- Meet with stakeholders to establish favourable business relationships and support mutually beneficial interests.
- Take part in joint intelligence meetings with other state intelligence departments.
- Oversaw intelligence operations in the absence of the intelligence manager.
- Travel domestically to set up new intelligence procedures.
- Testing, handling and storage of evidence e.g., weapons, illicit substances and contraband items.
- Use of the ION SCAN 600 to test for traces of illicit substances.
- Co-ordinating the disposal of illicit substances with stakeholders.
Personal Assistant
Data Property
Perth
01.2016 - 10.2017
- Scheduled appointments for multiple real estate agents and clients to optimize time management.
- Coordinated property showings and open house events to enhance client engagement.
- Assisted in maintaining client databases and communication records.
- Developed relationships with vendors to support office operations effectively.
- Oversaw daily office tasks to ensure smooth workflow in the agency.
- Prepared and organized marketing materials for property listings.
- Completed errands to support office functions. to support daily operations in the office.
Personal Assistant
Century 21 Real Estate
Bunbury
01.2013 - 12.2015
- Safeguarded confidential and sensitive information to maintain trust and compliance.
- Supported career professionals by managing errands, home opens, and appointment scheduling to streamline daily operations.
- Supported 8 sales representatives, including director and licensee, through efficient administrative assistance.
- Coordinated online advertising campaigns and designed printed materials to enhance brand visibility and engagement.
- Process invoicing for commissions and advertising.
- Produce property sale contacts.
- Trained junior staff on company policies and procedures, promoting compliance and consistency across the team.
Receptionist - Property Manager Assistant
Just Property Management
Bunbury
01.2009 - 12.2012
- Managing and processing rental maintenance requests.
- Communicating with tenants, contractors and clients.
- Updated rental advertising online to enhance property visibility.
- Organised home opens for vacant rental properties and processed rental applications to facilitate tenant placement.
- Conducted routine property inspections.
- Conducted property inspection reports when required.
- Collaborated with Property Manager to streamline operations and improve workflow efficiency.
- Answering and directing phone calls.
Education
Bachelor of Food And Nutrition - Science
Federation University Australia
Online 01.2023 - 02.2026
ASIC RG146 Tier 1 - Insurance Broking Compliance
Australian & NZ Institute of Insurance & Finance
OnlineCertificate II - Security Services
Asset Training
Perth, WACertificate IV - Real Estate Sales & Business
REIWA
Perth, WACertificate III - Business
Bunbury Business College
Bunbury, WASkills
- Interpersonal skills
- Team collaboration
- Conflict resolution
- Organizational and time management
- Critical thinking
- Database management
References
- Bev Muller, Administration Coordinator, WA Country Health Service, 0417 814 993
- Joseph Tonu, Residential Manager, Serco Immigration Services, 0481 240 358
Timeline
Accounts Payable Clerk
WA Country Health Service
11.2023 - Current
Bachelor of Food And Nutrition - Science
Federation University Australia
01.2023 - 02.2026
Account Manager
Country Wide Insurance Brokers
09.2021 - 07.2022
Intelligence Analyst
Serco Immigration Services
11.2017 - 08.2021
Personal Assistant
Data Property
01.2016 - 10.2017
Personal Assistant
Century 21 Real Estate
01.2013 - 12.2015
Receptionist - Property Manager Assistant
Just Property Management
01.2009 - 12.2012
ASIC RG146 Tier 1 - Insurance Broking Compliance
Australian & NZ Institute of Insurance & Finance
Certificate II - Security Services
Asset Training
Certificate IV - Real Estate Sales & Business
REIWA
Certificate III - Business
Bunbury Business College