Sam Egan
Muscle Creek
Summary
Dynamic operations supervisor with a proven track record at Hunter Wide Civil, excelling in team leadership and process improvement. Expert in inventory management and safety compliance, I successfully enhanced operational efficiency and customer satisfaction while mentoring staff and fostering cross-department collaboration. Committed to achieving organizational goals through effective communication and strategic planning.
Overview
10
10
years of professional experience
Work History
Supervisor and operator
Hunter Wide Civil
Muswellbrook
05.2017 - Current
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained and mentored team members on safety protocols and operational procedures.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Implemented process improvements to enhance overall operational efficiency.
- Conducted regular inspections to maintain quality standards and compliance.
- Facilitated communication between departments for seamless operations.
- Managed inventory levels to ensure adequate supply for daily activities.
- Resolved operational issues promptly to minimize disruptions in service.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Concreter
Sam jacobson concreting
Muswellbrook
02.2015 - 05.2017
- Operated heavy machinery for concrete mixing and placement.
- Prepared and leveled surfaces for concrete pouring.
- Maintained tools and equipment for optimal performance.
- Monitored weather conditions to schedule pour activities appropriately.
- Assisted in training new workers on safety protocols and procedures.
- Inspected finished work for quality and compliance with specifications.
- Cleaned up the job site upon completion of each project.
- Utilized power tools to cut and shape concrete as needed.
- Operated various machines such as jackhammers, vibrators, pumps, power saws. to perform different tasks related to concreting work.
- Installed forms for pouring concrete according to plans and specifications.
- Mixed and poured concrete for a wide variety of projects, including driveways, sidewalks, patios, and retaining walls.
- Transported material and equipment between job sites using company vehicles.
- Adhered strictly to safety protocols while performing all tasks related to concreting work.
- Ensured proper curing of freshly poured concrete surfaces by utilizing appropriate methods such as covering with plastic sheets or applying curing compounds.
- Repaired damaged surfaces using patching materials and trowels.
- Determined the amount of materials required for each job.
- Participated in regular safety meetings conducted by supervisors.
- Assisted in the preparation of concrete mix designs based on customer specifications.
- Assisted in training new staff members on proper techniques for mixing and pouring concrete.
- Inspected existing structures to identify any necessary repairs prior to pouring fresh concrete.
- Collaborated with team members on large-scale projects by delegating responsibilities based on individual strengths.
- Installed formwork to shape concrete structures effectively.
- Collaborated with team members to ensure safe work practices.
Education
-
Scone High School
Scone NSW01-2014
Skills
- Team leadership
- Employee training
- Operational efficiency
- Quality control
- Process improvement
- Inventory management
- Scheduling coordination
- Customer service
- Cross-department collaboration
- Performance monitoring
- Safety compliance
- Conflict resolution
- Effective communication
- Time management
- Project management
- Negotiation
- Goal oriented
- Task delegation
- Human resources management
- Payroll processing
- Public speaking
- Employee motivation
- Operations management
- Inventory oversight
Timeline
Supervisor and operator
Hunter Wide Civil
05.2017 - Current
Concreter
Sam jacobson concreting
02.2015 - 05.2017
-
Scone High School