Summary
Overview
Work History
Education
Skills
Certification
Timeline
SeniorSoftwareEngineer
Sam Friend

Sam Friend

Sydney,NSW

Summary

Professional Summary:

Experienced Business Development Manager with a proven track record in identifying new business opportunities, building strategic partnerships, and expanding a company's market presence. Responsible for researching and identifying potential clients, negotiating deals, and developing long-term growth strategies for the business.


Seeking a position that allows me to continue to contribute to the overall growth and success of an organisation through strategic sales initiatives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Development Representative

GBG
10.2016 - 12.2017

Job Description/Responsibilities

  • Key member of the sales team responsible for prospecting and generating leads for the sales team.
  • Conducted outbound prospecting activities, including cold calling, email campaigns, and social media engagement, to generate leads and qualify prospects.

Accomplishments

  • Achieved a lead-to-opportunity conversion rate of 25%, contributing to a 30% increase in monthly sales revenue.

Promotions

  • Promoted to BDM within 6 months.

Sales Development Specialist

Oracle + Bronto
10.2016 - 12.2017
  • Developed and implemented a comprehensive sales outreach strategy, resulting in 3 new business opportunities a week.
  • Built and maintained strong relationships with prospects through ongoing communication, follow-ups, and personalized messaging.
  • Collaborated with the sales team to qualify leads and ensure smooth handoff of qualified opportunities for further progression in the sales cycle.

Inside Sales Account Manager

Quadient
Sydney, NSW
03.2021 - 03.2023

Job Description/Responsibility

  • Responsible for engaging new and existing customers in their assigned territory to sell entire range of company products and services.

Achievements & Contributions

  • Managed a portfolio 35 key mid-market accounts spread across BFSI industry.
  • Generated over $650,000 in annual sales revenue through conducting regular account reviews to identify upselling opportunities and expand customer spend.
  • Achieved a client retention rate of 93% through developing and maintaining strong relationships with key clients.

Business Development Manager/Account Manager

GBG
Sydney, NSW
03.2020 - 02.2021

Job Description/Responsibilities

  • Assigned the responsibility of expanding the Mid Market portfolio through prospecting into new
    and existing accounts to uncover new business opportunities.
  • Responsibilities included lead generation, identifying new business opportunities, conducting
    competitive analysis, building relationships with key stakeholders, negotiating contracts, and
    developing sales strategies to expand the company's mid-market share.

Achievements & Contributions

  • Spearheaded business development activities, resulting in 166% increase in annual revenue within 12 months.
  • Collaborated with the marketing team to create compelling sales collateral and presentations, leading to a 45% increase in proposal win rate.

Education

BBA - Business Studies

Charles Sturt University
Bathurst, NSW
11.2014

Skills

  • Account Management
  • Acquisition and Retention Strategies
  • Cold Calling Skills
  • Time Management
  • Business Development
  • Overcoming Objections
  • Salesforce Training
  • Territory Sales Experience

Certification

  • Account Management: Maintaining Relationships Training
  • B2B Marketing Foundations
  • Google Analytics Essential Training
  • Online Marketing Foundation

Timeline

Inside Sales Account Manager

Quadient
03.2021 - 03.2023

Business Development Manager/Account Manager

GBG
03.2020 - 02.2021

Sales Development Representative

GBG
10.2016 - 12.2017

Sales Development Specialist

Oracle + Bronto
10.2016 - 12.2017

BBA - Business Studies

Charles Sturt University
Sam Friend