Summary
Overview
Work History
Education
Skills
Affiliations
Software
Certification
Timeline
Generic

Sam Gimenez

North Melbourne,VIC

Summary

Dependable Person and Employee with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Call Centre

Serco Group
06.2023 - 10.2023
  • Handled calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Answered constant flow of customer calls with minimal wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Casual Factory Hand, Delivery Driver

Alto Vista
01.2016 - 10.2023
  • Shipping, receiving and unloading stock
  • Inventory management
  • Order fulfillment
  • Delivery of invoices
  • Delivery driver and factory hand
  • Pallet and shipping container loading and unloading
  • Invoice management.

Cashier and Customer service representative

Super Spar IGA
08.2018 - 02.2021
  • Provide Customer service
  • Sales of tobacco and lottery tickets
  • Serve at cash registers
  • Stockroom management
  • Shelf facing and replenishment
  • Retail front-end operations
  • Complaint resolution.

Sales Advisor

H&M Australia
03.2018 - 04.2018
  • Provide Customer service
  • Garment care and store facing
  • Manage and maintain fitting rooms
  • Store opening and closing procedures
  • Cash register transactions
  • Stock and merchandising
  • Inventory management.

Assistant in Nursing

Ashmore Retreat
10.2017 - 11.2017
  • Workplace health and care standards
  • Emergency practices and response
  • Application of First aid
  • Client General Care.

Education

Benowa State High School
Gold Coast, QLD
11.2017

Tafe Southport
Southport, QLD
09.2017

Army Cadet's
Southport, QLD
10.2016

Skills

  • Approachable and sociable
  • Time management
  • Equality and sensitivity trained
  • Task prioritization
  • Organisational skills
  • Team communication skills
  • Telecommunication skills
  • Sales pitching
  • Detail oriented
  • Quick learner

Affiliations

  • Graphic Art & Design
  • Science, Biology, Thanatology, Forensics, Psychology

Software

Basic Computer skills

Certification

Drivers Licence

Timeline

Call Centre

Serco Group
06.2023 - 10.2023

Cashier and Customer service representative

Super Spar IGA
08.2018 - 02.2021

Sales Advisor

H&M Australia
03.2018 - 04.2018

Assistant in Nursing

Ashmore Retreat
10.2017 - 11.2017

Casual Factory Hand, Delivery Driver

Alto Vista
01.2016 - 10.2023

Benowa State High School

Tafe Southport

Army Cadet's

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Sam Gimenez