Sam Goldblatt

• Worked closely with supervisors to ensure that all job requirements were met in a timely manner.
• Assisted in the assembly, dismantling and servicing of drilling equipment.
• Managed rig move and drilling operations.
• Operated hand tools such as wrenches, hammers, drills and saws to complete tasks.
• Ensured that all safety precautions were followed while operating machinery or carrying out tasks at heights.
• Performed general housekeeping duties including cleaning up work areas at the end of each shift.
• Assisted lead driller with daily drilling operations and tasks.
• Assisted with loading and unloading of materials, supplies and equipment onto trucks or trailers.
• Inspected equipment for safety and functionality and completed regular maintenance.
• Monitored drilling fluid statuses and alarms to maintain operational efficiency.
• Followed established policies and procedures while conducting assigned tasks safely and efficiently.
• Used hand tools to unload materials, devices and machine parts.
• Assisted with setting up and taking down drilling rig and various equipment.
• Communicated effectively with other members of the crew regarding any changes in work instructions or safety protocols.
• Maintained a safe workplace environment by adhering to safety regulations and procedures.
• Protected personnel and assets by adhering to established safety policies and protocols.
• Cleaned, lubricated, maintained and serviced all machinery used in drilling operations.
• Provided support to driller personnel by performing manual labor tasks as required.
• Participated in regular toolbox talks about health and safety practices related to drilling activities.
• Monitored fluid levels in mud tanks during drilling operations.
• Documented daily pre-shift inspections and completed post-shift paperwork, informing supervisors of important concerns.
• Maintained equipment in good working order by checking fluid levels and greasing and fueling machines.

Managed receipt, storage and issue of ammunition processes. To be organised and safe during live fire army trainer exercises. To remain calm under stressful situations. To be dedicated to fitness and learning.

To be able to perform outstanding customer service while giving a tour of Adelaide CBD. Performed customer needs assessments and suggested appropriate solutions. Checked identification of customers to verify age requirements needed for purchase of alcohol. Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently. Managed up to 16 customers per shift. Engaged in small talk with patrons to build rapport and earn repeat business. Advertised, marketed and recommended drink options to guests to increase guest satisfaction.

• Monitored stock levels of food, beverages, blankets, pillows, magazines, newspapers, ensuring adequate supplies for each flight.
• Supervised a team of flight attendants and ensured their compliance with established policies and procedures.
• Ensured safety and security of passengers and crew on board the aircraft.
• Maintained records of passenger feedback, incidents, accidents, and delays throughout each flight.
• Analyzed customer feedback to identify areas for improvement in services offered.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Participated in training sessions conducted by airlines regarding new regulations or changes in policies.
• Responded promptly to any customer complaints or requests during flights.
• Checked aircraft interior before takeoff to ensure no items are left behind.

Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification. Compiled listings of new developments and met with clients on location to highlight area features that satisfy home-buying needs. Cultivated and strengthened relationships with clients.

During this role I have moved up to become a 2iC role, in which I have hit the KPI of at least minimum 15 cars per month.

I help the other team members and I hit every KPI which include trade ins, car care, deliveries and orders.

Organised supplies for efficient use based on expected customer needs, vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products, swept and mopped floors with proper signage to prevent customer injury, mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases, notified building managers about needed repairs and replacement equipment immediately to reduce machinery downtime, identified major repair and maintenance needs and notified management of concerns, handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures, cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness,immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls

Met or exceeded speed, accuracy and volume benchmarks on consistent basis. Educated clients on how to navigate company systems and work within established frameworks to obtain desired services. Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction. Collected customer feedback to promote satisfaction. Helped company maintain exceptional client service ratings on external audits. Gathered information from customers and asked open-ended questions to understand needs and address quickly. Kept customer account information current and accurate by preparing, completing and processing forms and database changes. Collaborated with managers and other team members to solve difficult or complex customer issues. Documented conversations with customers in multiple software to track requests, problems and solutions offered. Assisted 300+ callers per week in fast-paced environment.

Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques. Warmed up umpires before games. Provided water for umpires. Ensured umpires had required match balls. Taping umpires if needed for injuries. Assisted umpires with injury management.

Cold called business leaders to initiate inclusion in sales strategies. Called lead lists resulting from various marketing campaigns to achieve sales. Greeted store customers promptly and responded to questions with knowledgeable service. Met frequently with store managers to discuss product needs, accomplish sales goals and facilitate sales growth. Grew customer base by identifying needs to deliver relevant product solutions and promotions that achieve client budgets.

Direct marketing. Created growing business. Well presented. Top of the country for one week above 300+ independent contractors. Built a team. Managed small team of 3. All personal recruits through on the field. Learnt POS. Resolved any customer service complaints with product and offered great customer service. Built rapport and repeat business

Learnt cash handling procedures, worked in drive thru and also McCafe, which learnt sense of urgency and multi tasking. Mainly working with customer service.

Went for work experience in Corsa Cycle Centre. Here is where I learnt customer service involving problems and resolving them.